Job Information
Citigroup Consumer Product Sales Senior Analyst (Balance Transfer), U.S. Branded Cards in New York, New York
Citi’s U.S. Branded Cards business has a unique opportunity to leverage its consumer relationships, technology and leading credit cards position to deliver customer value in a targeted and impactful way. To deliver on this mission, we are seeking to hire a Balance Transfer Consumer Product Sales Senior Analyst to be part of the U.S. Unsecured Lending organization and report directly to the Balance Transfer Product Head. Balance transfer is an on-card lending feature that allows consumers to manage their credit repayment burden and is part of Citi’s lending continuum.
Key Responsibilities
Obtain understanding of Balance Transfer product, including customer needs, competitive environment, and the operations and customer experience of the product
Monitor product profitability and performance against financial targets; analyze variances and track metrics such as marketing expenses, originations, loans, number of transactions and ticket sizes
Review analytical dashboards and support performance monitoring, including but not limited to competitive intelligence, digital funnel reporting, channel reporting, etc., to ensure product operates as intended on an ongoing basis and provides a seamless customer experience
Manage product roadmap of initiatives, ensuring cross-functional awareness and alignment with partners and supporting continuous improvement in the Balance Transfer product and experience
Coordinate and prepare presentations for effective updates and reviews with senior management and partners
Work closely with cross-functional partners, such as Finance, Risk, Analytics, Marketing, and Digital, to execute on agreed priorities within established operating plans and timelines
Support ad hoc requests from management as needed
Qualifications
Bachelor’s degree in Business, Marketing, or related field
Excellent organizational and project management skills
Consistently demonstrates clear and concise written and verbal communication skills
Analytical skills with the ability to source, analyze and distill data into insights
Execution and results oriented with a desire to drive change and continuous improvement
Self-motivated and detail-oriented
Relationship building skills and ability to partner with a large cross-functional team to drive results in a matrixed environment
Proficient in Microsoft Office suite of applications with an emphasis on Excel and PowerPoint
Job Family Group:
Consumer Sales
Job Family:
Consumer Product Sales
Time Type:
Full time
Primary Location:
New York New York United States
Primary Location Full Time Salary Range:
$109,120.00 - $163,680.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
Jul 04, 2024
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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.