Job Information
Robert Half Customer Service Representative in New York, New York
Description Customer Service Representative Openings!
Robert Half has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. This role will be situated in a challenging and dynamic environment. If you're looking for a short-term contract / temporary engagement, and can work in New York, New York, this could be the Customer Service Representative position for you!
What you get to do every day
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Handle incoming telephone calls
Field and send out send written business correspondence
Provide accurate, friendly customer service in a timely fashion Requirements - Proficient with diversified computer software and systems
Excellent customer service and office administrative skills
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Experience with Microsoft Office required
Upbeat, positive attitude and an approach to work rooted in professionalism
Assist Guests experience desired
Check-In experience preferred
Knowledge of Direct Guests
Deep understanding of iPad
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Excellent written, verbal and social communication skills
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Critical thinking, problem solving, ability to work independently
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .