Job Information
American Express EDDS Executive Office - Senior Manager Assistant in New York, New York
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
Enterprise Digital and Data Solutions (EDDS) powers the world’s best customer experience and revenue growth by leveraging innovative data, digital and marketing products and solutions. EDDS drives innovation and delivers value across the entire customer lifecycle, advancing our goal of becoming an essential part of our customers’ digital lives. Our mission is to create customer-centric digital experiences and drive enterprise value powered by unified, integrated solutions and scale of expertise.
As a Senior Manager Assistant, you will report directly to the EDDS Vice President Assistant supporting the Chief Data Officer/Executive Vice President (CDO/EVP) of EDDS. The ideal candidate has outstanding planning, strategic thinking, communication and organizational skills, with a proven track record of operating independently within a high performing, fast paced environment. The individual will partner with the EDDS leadership team in balancing day-to-day business priorities, owning key operational process and reporting functions, as well as providing strong project management and coordination across EDDS wide initiatives.
Primary Responsibilities:
Oversee the day-to-day administration of the Executive Office and bring a sharp project management approach to all tasks, anticipate project risks and issues to avoid compromising planned ceremonies.
Create centralized and governed processes to streamline executive office operations.
Plan and manage the logistics of important high-profile events, such as Town Halls and leadership and planning team meetings, colleague engagement events, and more.
Provide guidance in partnership with CA&C for key internal communication deliverables (e.g. organizational announcements, colleague experience communications, EDDS wide updates via slack or email, etc.)
Represent EDDS as the campus program relationship lead and coordinate campus activities
Support the preparation of presentations for senior level audiences
Support the Vice President Assistant to drive various critical and time-sensitive tasks across the EDDS senior leadership team.
Provide general project management to various EDDS wide executive office projects and programs.
Build strong working relationships across the organization and with key partners to enhance collaboration and problem solving, and serve as a central point of contact for the executive office and EDDS reporting.
With guidance from the Chief of Staff, lead general project management and special projects requiring analysis and data consolidation, evaluating and developing insights on opportunities that influence the strategic direction of projects.
Qualifications:
Experience supporting an executive office or program management type of role.
Self-starter who can operate independently in an ambiguous space, and proactively take charge to drive critical tasks forward.
Data and results driven. Ability to synthesize large spreadsheets of information and craft a compelling story from data.
Highly proficient in Microsoft office suite; particularly with Excel and PowerPoint.
Excellent presentation and communication skills. Ability to clearly, effectively and comfortably communicate with various senior and executive leadership.
Highly organized with acute attention to detail, ability to pivot quickly between micro and macro tasks, and proactively identify areas of focus and priority.
Ability to forge a strong network and positive relationship with colleagues and business partners.
Lead without direct authority
Positive, can-do attitude, and a sense of humor.
Qualifications
Salary Range: $90,000.00 to $165,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Job: Executive
Primary Location: US-New York-New York
Schedule Full-time
Req ID: 24018041