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This role will lead the process, final handoff and stakeholder management efforts tied to all Digital Performance Benchmarks (DBP) research projects. They will be accountable for the quality of the results, end user satisfaction, timely delivery and ensuring that projects are planned and executed in a manner consistent with company strategy, commitments, goals, and standards. The Principal will be responsible for working across teams to ensure the success of large-scale research studies, help manage the QUADS Product team's roadmap to align with business priorities and own the metrics & reporting for QUADS data tools. The role provides excellent exposure to expansive datasets, to peers in other business units, as well as the opportunity to apply and further develop data validation, project management, and communication skills.

What you will do:

* Become an expert on internal tools, methodologies of different datasets & the Digital IQ Product; maintain an always-on pulse on the state and status of research projects

* Own timelines and primary communication with stakeholders on key project dates

* Work with R&A teams to set up DIQ projects including: kickoff meetings, data point selection, process/timeline, reminders for analysts, delivery of data & integration of feedback

* Own annual processes tied to DIQ, collaborating where necessary and managing deadlines across teams

* Plan, lead, and track concurrent workstreams involving analysts, researchers, product managers, engineers, and other stakeholders over the course of long research project cycles, applying project management (Jira Plan) principles and techniques to ensure timely and quality delivery of projects

* Collaborate / communicate across related areas of the DPB business (such as the DPB CoE and Industry Analyst teams) to ensure alignment and leverage shared capabilities

* Identify issues/problems that have impact beyond project; resolve issues working with teams across projects

* Serve as a liaison between technical and non-technical departments, communicate with other functions, developers, and product managers on product issues

* Proactively propose YoY process-improvements and best practice initiatives and implement them

* Collaborate with Product Team on status of open issues, assist with roadblocks and communicate status updates to relevant stakeholders

* Execute on research process optimization by developing documentation, templates and workflows

* Coordinate with product team members on team roadmap, ensuring organization across signature projects, shifting of priorities based on business needs and the ability to track success metrics

Role Qualifications

* Excellent written, verbal, and interpersonal communication skills

* 3-5 years of Excellent project / workflow management experience

* Goal-oriented and strong team player with the ability to manage others through influence, teamwork and relationship building skills

* Proven ability to manage geographically dispersed teams and to collaborate across all levels and functions throughout the organization

* Ability to work in a fast paced-environment with tight deadlines and multiple project deliverables

* Quick study with the ability to learn and operate effectively in new environments

* Experience with JIRA and Confluence (experience with Agile development process is a plus)

* A willingness to be flexible as product needs and priorities change/evolve over time

* Advanced Excel skills (including pivot tables, macros)

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 20,000 associates globally who support 15,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 76,000 USD - 106,260 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

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Job Requisition ID:88275

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Minimum Salary: 76000.00 Maximum Salary: 106260.00 Salary Unit: Yearly