Job Information
City of New York Senior Property Manager in New York, New York
Job Description
About the Agency:
The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.
We maintain building and resident safety and health
We create opportunities for New Yorkers through housing affordability
We engage New Yorkers to build and sustain neighborhood strength and diversity.
HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth. __
Your Team:
The Office of Asset and Property Management (APM) leads the agency’s effort to protect the City’s investment in affordable housing and ensure that properties remain stable and affordable over the long-term. APM actively monitors the performance and regulatory compliance of projects sponsored, supervised, and owned by the City, and connects people to affordable housing opportunities.
The Office of Asset and Property Management (APM) is composed of five divisions, which includes the Divisions of Asset Management, Property Management & Client Services, Housing Supervision, Housing Opportunities & Program Services, and Co-op Readiness & Technical Services.
The Division of Property Management and Client Services (PMCS), a division within the Office of Asset and Property Management (APM), leads the agency’s efforts for property management of city-owned residential and commercial properties and provision of temporary housing and rehousing assistance for tenants displaced from their homes because of fires and vacate orders.
Urban Renewal and Property Management (URPM), a PMCS work unit, manages City-owned properties under HPD jurisdiction, including daily maintenance; routine repairs; local law compliance, including but not limited to, lead monitoring and abatement, façade repairs, pest control; rent collection and vacancy control; and tenant relations. URPM also administers relocation benefits for urban redevelopment projects, manages property control functions such as tracking and reporting inventory changes, manages program expense budgets and micro purchases for the office, and manages the office’s vehicles and fleet supplies.
URPM seeks a Senior Property Manager to monitor a diverse portfolio of City-owned properties that includes residential, commercial, mixed-used buildings, and vacant and occupied lots.
Your Impact:
As the Senior Project Manager in the Urban Renewal and Property Management (URPM) unit, you’ll play a key role in the unit and monitor properties with repair and maintenance needs, monitor unauthorized occupancies, and respond to and resolve property management complaints from tenants and other entities.
Your Role:
Your role will be to conduct weekly inspections and produce weekly field logs and reports to document activities and findings.
Key responsibilities:
Conduct field inspections of assigned portfolio in accordance with daily inspection routes and schedules, emergency response protocols, and as assigned; take photographs and case notes to document conditions in the field that may require immediate attention and/or ongoing monitoring; respond to complaints generated by tenants and remediate issues as applicable.
Enter complaints and job requests into the in-house management system to initiate repair and remediation activities.
Track work orders to ensure job completion; sign-off on completed jobs; maintain coordination and communications with affected buildings to ensure timely resolution. Monitor occupancies to prevent squatters.
Coordinate site access as needed with external entities.
Assist the Deputy Director of Field Operations on special projects and priority assignments across the URPM inventory.
Preferred skills:
Minimum 3 years of property management and maintenance experience.
Professional and effective interpersonal communication skills.
Excellent time management skills and the ability to prioritize tasks in accordance with agency and divisional objectives.
Must be computer literate including demonstrated proficiency in MS Outlook, MS Word, MS Excel.
Familiarity with HPDInfo and violation tracking systems for DOB, DOHMH, DSNY, DEP, etc. a plus
This is a field position that requires daily travel throughout the City of New York via public transportation or use of a city-assigned vehicle. Valid NYS Driver’s License required.
This position requires evening and/or weekend hours during emergencies.
Qualifications
Five years of full-time paid experience in the inspection of buildings for compliance with the New York City Multiple Dwelling Law, Housing Maintenance Code, Building Code, Zoning Regulations and other pertinent laws, rules and regulations; or
An associate degree from an accredited college in civil or mechanical engineering technology, architectural technology, or a related field and three years of full-time paid experience in building design or the engineering and/or architectural aspects related to building design and/or construction; or
Education and/or experience which is equivalent to "1" or "2".
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.