FirstBank Jobs

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Responsibilities for Slot Technician

• Work alongside management to assist in resolving customer concerns with problems regarding slot machines
• Provide regular inspections of all slot machines and casino games to ensure there has been no tampering or otherwise illegal attempts to alter machines
• Oversee preventative maintenance and technical troubleshooting of all gaming machines within the casino
• Organize and properly account for all paperwork and certifications pertaining to required maintenance, updates and ordering of parts
• Monitor and program machine CPU boards to legal regulation standards for a variety of machines
• Move and reinstall slot machines as needed when casino floor plans are revised
• Aware of surroundings and mindful of attempts to tamper with slots machines or the defrauding of the casino
• Keep detailed records of all machine inventory, required upgrades and parts

Qualifications for Slot Technician

• Work effectively with casino managers to provide preventative maintenance to all machines
• Experience updating slot machine software and general knowledge of software is essential
• Previous experience monitoring and maintaining an active database of all slot machine inventory as well as maintenance history and updates
• Technical experience in repairing and ordering parts needed to properly maintain all machines
• Ability to accurately provide supervisors with repair assessments and estimates
• Strong customer service background as the employee will likely be interacting with customers when addressing maintenance issues
• Technology background preferred in order to troubleshoot common problems with slot machines
• Personal accountability and ability to keep detailed records of machine inventory, updates and parts
• Prior experience in working in the gaming industry or with slot machines is strongly preferred