FirstBank Jobs

Description

Job Duties and Essential Functions:

· Develop and document the standard data reporting processes to ensure compliance with specific Ferguson policies and SOPs.

· Coordinate with other team members on report enhancements and modifications.

· Research existing data sources to contribute to identification and correction of policy and SOP compliance failures and make recommendations for data quality and policy/SOP compliance initiatives.

· Provide guidance to field managers on how to address policy/SOP non-compliance.

· Maintain strict confidentiality and exhibit integrity in all work practices.

· Perform root cause analysis when non-compliance or inaccuracies occur to provide appropriate resolution and remedies.

· Perform periodic data quality reviews on data.

· Analyze data to identify patterns and trends, see opportunities for process optimization and submit ideas to leadership.

· Maintain and/or test solutions that streamline repetitive processes and improve efficiencies such as automated reporting, Excel tools, data profiling tools, etc.

· Maintain complete documentation and instructions for all the features of reports, tools, and templates.

Requirements

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

· Bachelor’s Degree in a business field or 2-3 years equivalent work experience required.

Professional Skills:

· Previous HR experience with manager consulting and/or corrective action processes preferred.

· Proficiency in Excel required (V lookups, Pivot Tables, etc.).

· Experience developing Power BI reports, dashboards, critical metrics, and scorecards preferred.

· Exhibits basic data mining skills.

· Communication- giving and/or receiving written and verbal communication.

· Using a computer keyboard and mouse to create letters, memoranda, and reports.

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