FirstBank Jobs

Business Analyst - Operations

Print (https://www.governmentjobs.com/careers/cencoast/jobs/newprint/4545110)

Apply



Business Analyst - Operations

Salary

$91,774.32 - $111,552.24 Annually

Location

Newport, OR

Job Type

Full-time

Job Number

24-15

Department

Shared Services

Opening Date

06/13/2024

Closing Date

6/27/2024 11:59 PM Pacific

• Description

• Benefits

• Questions

Description

Summary statement

Central Lincoln PUD is seeking a Business Analyst (Operations) to join our team. If you are tech savvy, a proven problem solver and have a passion for helping others to be successful, we want to hear from you. Our ideal candidate would have experience with the suite of products provided by National Information Systems Cooperative (NISC) and ESRI (GIS), be well versed in process, project and change management with an understanding of the operational business needs of an Electric Utility. If this doesn’t describe you, but you have comparable experience in a different industry with different software, we encourage you to apply.

Your job in the department is to . . .

Improve use of technology and dataflows for the organization using skills of requirement gathering, analysis, testing, communication, documentation, training and user support. This includes enhancing existing operations and implementing new solutions to the organization.

Your job also involves . . .

Monitor product enhancements making recommendations concern and value of specific changes. Bridge the gap between functional users and technical staff to lead towards optimized usage of products. Provide strategic, analytical and technical support for business and technology solution planning.

Essential Functions

Tasks listed are intended to be descriptive and not restrictive. An employee in this classification may perform any of the tasks listed; however, these examples do not include all the tasks which an employee may be expected to perform and may change as determined by the needs of the company.

Use traditional Business Analyst skills to assist in advancing technical solutions use in business processes and improving data/information flow to streamline operations.

• Conduct detailed business analysis, outlining problems, opportunities, and solutions

• Identify business requirements with process mapping and functional specifications

• Perform change management with appropriate communication and training

• Develop project plans and monitor project progress

• Prepare documentation and deliver presentations to stakeholders

• Implementation and testing Support

Work effectively with varied audiences to identify proper solutions and create engagement/by-in of stake holders

• Ability to work across groups (Operations, Service, Financials, IT) supporting clarity and alignment of goals

• Translate information between technical and non-technical stakeholders.

• Advocate for internal customers with vendors to remedy technical issues

• Hold effective meetings with proper attendees that produce action

• Interact with senior management in support of corporate strategies and goals

• Project excitement for opportunities of improvement to maintain engagement

Lead Projects and People

• Provide project management on large and small projects keeping stakeholders informed and on track.

• Mediate between those with different agendas to find the best sustainable solutions for the organization.

• Become trusted advisor through knowledge, approach and caring.

• Use influence and creativity to implement solutions and elevate people’s abilities.

• Continue to learn and grow professionally

Complete special projects and other duties as assigned to meet team, department and Central Lincoln goals while actively demonstrating accountability and responsibility for achieving desired outcomes and measurable results.

Knowledge, Skills & Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The required knowledge, skills and/or abilities are listed below:

Knowledge of:

• Enterprise business applications, supporting business improvement processes and task assignments.

• Working knowledge of how business requirements are elicited, analyzed and documented.

• Working knowledge of business and technical requirements analysis, business process modeling/mapping, methodology development, and data modeling.

• Working knowledge of relational database concepts.

• Maintains current and emerging enterprise application knowledge and new technology developments.

• Familiarity with project management principles

Skill or ability to:

• Contributes to a successful work group through positive interactions, active listening, meaningful collaborations and the constructive exchange of ideas designed to meet or exceed the organization’s strategic goals.

• Communicates clearly, concisely and respectfully, verbally and/or in writing to represent the organization and collaborate with internal and external business partners at all skill levels.

• High level of accountability with good judgment. Has a commitment to solving problems that are critical to core business functionality. Confident in making independent decisions.

• Ability to guide others to effective solutions across groups towards common goals.

• Ability to learn new technologies quickly and apply that knowledge to solve complex business and system problems.

• Effectively manage shifting priorities without compromising quality.

• Ability to work independently and in a team environment with limited direction.

• Demonstrated analytical, mathematical and creative problem-solving skills.

• Experienced with identifying, reviewing and resolving data discrepancies.

• Proficient understanding of risk and benefit mitigation processes.

• Ability to Interpret and applying rules, regulations, policies and procedures.

• Maintaining and tracking progress of change management activities.

• Advanced hands-on use of personal computers using Windows and Microsoft Office applications (Outlook, Word, Excel, Visio, PowerPoint).

• Ability to use SQL for data analysis, extraction, troubleshooting and reporting.

• Maintain confidentiality of customer and proprietary information

Minimum Qualifications and Progression

Minimum Education Level

Bachelor's Degree

Specifics: Computer Science, Management Information System, Business Administration or related field.

Minimum Experience Level

Three years

Specifics: Related work experience. Previous experience in an electric utility preferred.

Substitution Note: A combination of an Associate’s Degree and three years directly related experience maybe acceptable in lieu of bachelor’s degree. Any combination of education, experience and training which demonstrates the ability to perform the required job functions may be qualifying.

Certifications

None required

Specifics: Project management (PMI) or business analyst (IIBA) certification is preferred.

Driver’s License

Oregon Driver's License required

Specifics: This position requires the ability to drive either a personal or company owned vehicle to conduct business for Central Lincoln.

Other Licenses

None required

Desirable Qualifications:

National Information Solutions Cooperative (NISC) experience is preferred.

Job Conditions: Typical Office Environment: The work in this position is primarily conducted in a temperature-controlled office environment. Office spaces include traditional office lighting (including fluorescent lighting), as well as shared office spaces and facilities that result in consistent and frequent noise (often louder than ambient noise), conversations among employees and clients, interruptions and other similar distractions.

Work Location: Central Lincoln-Newport

Travel: Travel occasionally via traditional modes of transportation (including airline travel) over long distances, some of which may involve one or more night stays out of town, both within and outside the state of Oregon.

PHYSICAL DEMANDS

The physical demands are typical of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical capability to handle high mobility demands and complex personal interactions.

• Physical Ability: Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (0-25 pounds).

• Sensory Requirements: Some tasks require visual perception and discrimination. Some tasks require oral communications ability. Some tasks require the ability to perceive and discriminate sounds.

• Environmental Factors: Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, violence, disease, or pathogenic substances.

REASONABLE ACCOMMODATIONS

Central Lincoln is committed to providing reasonable accommodations as required by the Americans with Disabilities Act (ADA). This job description indicates, in general, the nature and levels of work, knowledge, skills, abilities, and essential functions expected of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Central Lincoln is pleased to offer an extensive range of benefits to help our employees stay healthy and plan for their financial futures:

Competitive Wages

Personal Time Off (PTO) , Holidays

Medical, Rx, Dental and Optical Insurance

Life and AD&D Insurance

Long Term Disability Insurance

Short Term Disability Insurance (Voluntary)

Flexible Spending Accounts

401(k) Contribution Plan/Employer Match

457 Deferred Compensation Plan

Employer contributions to an HRA VEBA

Complete details regarding coverage are located in the plan documents, summary plan descriptions, labor contracts and administrative policies that are provided to new employees.

Central Lincoln reserves the right to modify or terminate in the future any benefit program that is now or later offered to you.

01

This Utility heavily leverages National Information Solutions Cooperative (NISC) enterprise wide software. Please describe the nature and extent of any NISC experience you might have.

02

Please describe your experience as a business analyst, including specific job functions and areas of responsibility.

03

Tell us about any experience you have leveraging mapping (geographic) software within a business environment.

04

Please describe any experience or qualifications in project management.

05

Please describe any experience you may have in the Electric Utility Industry.

06

If you have comparable experience, but in a different industry or with different software, please describe it here.

Required Question

Agency

Central Lincoln Peoples' Utility District

Address

Central Lincoln PUD 2129 N Coast Highway Newport, Oregon, 97365

Phone

(541) 574-2012

Website

http://www.clpud.org

Apply

Please verify your email address Verify Email