Job Information
City of Norfolk, Virginia Operations Manager in Norfolk, Virginia
Operations Manager
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Operations Manager
Salary
$59,393.00 - $68,301.95 Annually
Location
VA 23510, VA
Job Type
Permanent Full-time
Job Number
12237
Department
General Services
Division
Parking
Opening Date
06/27/2024
Closing Date
7/7/2024 11:59 PM Eastern
Description
Benefits
Questions
Description
Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.
The City of Norfolk’s Parking Division is an enterprise fund, which falls under Department of General Services. The Parking Division operates over 19,000 public parking spaces located in 14 garages, 10 lots and more than 500 on street spaces.
Coordinates departmental services and manages the administration of the operation’s units. Coordinates the development of unit and departmental budgetary requirements. Directs special projects and daily operations of work unit.
Essential Functions
Coordinates internal parking operations which includes maintenance of parking garages and equipment, managing custodial and temporary labor services, maintaining safety and security, undertaking damage assessment, maintaining records and file management; and assisting with capital purchases and repairs.
Manages and administrates the parking operations, overseeing custodial and security services, monitoring supply room inventory and operations, and maintain records.
Directs special projects by interacting with outside vendors and contractors, performing cost analysis and estimates, preparing schedules, and approving finished work and payments.
Directs daily operations of the parking division by monitoring staff requirements, conducting inspections of parking garages to ensure cleanliness and safety, interacting with staff and patrons, and facilitating operations meetings.
Manages division crews and operations in the maintenance and repair of parking structures. Ensures compliance with safety regulations, oversees accident and injury investigations, and conducts accident reviews. Oversees the preventative maintenance program for equipment.
Directs snow, ice, and debris removal operations during emergency conditions.
Implements policies and procedures by performing personnel functions such as hiring, interviewing, evaluating, training, and making recommendations for operational changes.
Education/Experience
Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.
Required:
Three years of experience.
Work requires broad knowledge in a general professional or technical field.
Additional Information & Requirements
- Valid Driver's License required.
Work Schedule: Monday - Friday, 8:00AM - 5:00PM, 40 hours per week
Signing Bonus: This position is eligible for a $5,000 signing bonus.
Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
Retirement
If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.
NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-City
Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
I understand and will answer the following supplemental questions completely and thoroughly.
02
If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."
03
Please select the highest level of education you have completed.
High School Diploma/GED
Some College (6 months or more)
Associate/Technical Degree
Bachelor's Degree
Master's Degree or higher
04
Please indicate how many years of experience you possess working with operations staff and/or working in an operations environment.
Less than 1 year of experience
1-3 years of experience
3-5 years of experience
Over 5 years of experience
05
Please indicate how many years of experience you have in a supervisory position that includes staff oversight, assigning work, and evaluating employee performance.
No experience
Less than 1 year of experience
1-3 years of experience
3-5 years of experience
Over 5 years of experience
06
Please indicate the largest number of employees that you directly supervised at one time.
None
1-5 employees
6-10 employees
More than 10 employees
07
Please indicate your level of experience using Microsoft Office Programs (Word, Excel, PowerPoint, and Outlook).
No experience
Limited experience
Intermediate experience
Expert experience
08
This position is designed as Essential and is required to work during City closure due to inclement weather such as snowstorms and other emergencies. Are you willing to meet this requirement?
Yes
No
09
I understand that this position may require working on-call after hours and 24-hour shifts during emergencies or weather events. Are you willing to meet this requirement?
Yes
No
10
Do you have a valid driver's license?
Yes
No
11
Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?
Yes
No
12
Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
13
Are you a current or previous City of Norfolk employee?
Yes - I am a current City of Norfolk Employee
Yes - I am a previous City of Norfolk Employee
No - I am not a previous or current City of Norfolk employee
14
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
I am not a Veteran
I am a Veteran
I am a Disabled Veteran
Required Question
Agency
City of Norfolk
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