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Posting Details

Working Title Program Support Technician

Position Number 00531A

Department ENGLISH

Location Norfolk, VA

Type of Position Classified

Type of Job Full Time

EEO Category F Administrative Support (Clerical & Sales)

Job Description

Provides analytical, technical and administrative support to the Chair, Associate Chairs, CDA and program directors within the English Department. Assists approximately 50 full-time faculty, 70 Contingent faculty and 14 Graduate Teaching Assistants with instructional/classroom concerns such as course guidelines/procedures, room changes, equipment needs, & enrollment. Assists the Office Manager with scheduling by checking classes each semester to ensure adjunct personnel are correctly added to the schedule. Assists Office Manager with payroll process using Banner program SIAASGN and the FLAC program to ensure correct payment for adjuncts. Under the direction of the Associate Chair, inputs documentation/information on all classes offered in the English department and makes changes as needed. Assists with textbook orders for faculty in the English department; orders textbooks for contingent faculty, assuring that all book orders are received and processed by the Bookstore.

Type of Recruitment

Knowledge, skills and abilities

Considerable knowledge of word processing, database and spreadsheet software. Must be able to create spreadsheets for information required by the English department. Must have excellent keyboarding skills, along with excellent organizational skills. Demonstrated ability to work in a fast-paced office environment.

Special licenses, registration or certification

None

Education or training

None

Level and type of experience

Considerable clerical and office experience, to include maintaining records and creating reports.

Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)

Working knowledge of Banner software programs. Some experience with various types of computer software programs (WP, MSWord, Excel and Access). Certification in Microsoft Access or related spreadsheet / database software. Familiarity with Banner course scheduling preferred. Related experience in a higher educational setting.

Conditions of Employment

This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.

Annual Salary/Hourly Rate Salary commensurate with education and experience

Posting Detail Information

Job Requisition Number S02670

Job Open To General Public

Open Date 06/17/2024

Close Date

Open Until Filled Yes

Special Instructions Summary

Candidates should submit a cover letter and resume when submitting their application. Only complete applications will be considered. Application review will begin immediately and conclude when the position is filled.

Criminal Background Check The final candidate is required to complete a criminal history check.

College Home Page https://ww1.odu.edu/al.html

Department Home Page https://www.odu.edu/english

Equity Statement

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

Reasonable Accommodation Request

If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.

Alternative Hiring Process

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.

To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.

To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Do you have demonstrated ability to independently plan work and adapt to changing priorities as required?

• Yes

• No

• Are you proficient in the use of Microsoft Office?

• Yes

• No

• What level of experience do you have using Excel?

• None

• Basic

• Intermediate

• Advanced

  Applicant Documents

  Required Documents

• Cover Letter/Letter of Application

• Resume

• Contact Information for Professional References

  Optional Documents

• Yellow Layoff Form

• Blue Layoff Card

• AHP Letter