Job Information
Hackensack Meridian Health Scheduling Coordinator- FT- Day in North Bergen, New Jersey
Overview
“Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.”
Come join our Amazing team here at Hackensack Meridian Health! We offer EXCELLENT benefits, Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more!!!
The Scheduling Coordinator supports the essential operations and office communications within the department.
Responsibilities
Schedules patients in person or over the phone for outpatient services.
Collects demographic data from patients for registration.
Prepares pre-registration chart
Insurance verification / authorization .
Records data on logs relating to insurance response turnaround times
Check patients in / out
Assist patients with medical history forms
Monitors work queues specific to the assigned tasks
Answers telephones
Processes all incoming / outgoing mail
Responsible for cash collection, reconciliation and deposit
Transcribing, scanning, uploading images
Maintains inventory of supplies to ensure adequate PAR levels
Submits IT tickets to report any system barriers
Appointment confirmation calls
Initiates follow-up on projects to ensure timely preparation and meeting deadlines
Ensures delivery of excellent customer service resulting in positive and improving patient satisfaction scores for department and Medical Center. Directs patients in regards to their scheduled appointment.
Assists leadership with tabulating monthly statistics for the Department.
Other duties and/or projects as assigned.
Adheres to HMH Organizational competencies and standards of behavior.
Qualifications
High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
Previous registration, insurance verification, and receptionist experience.
Excellent written and verbal communication skills.
Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
Job ID 2024-145631
Department PMC-Patient Registration
Site Palisades Medical Center
Job Location US-NJ-North Bergen
Position Type Full Time with Benefits
Standard Hours Per Week 40
Shift Day
Shift Hours Day
Weekend Work Weekends as Needed
On Call Work No On-Call Required
Holiday Work As Needed