Job Information
Orlando Psychiatric Assoc Inc Front Desk Receptionist in Orlando, Florida
Job description: Front Desk Receptionist Psychiatric Office seeks Front Desk person with previous medical office experience to handle front desk duties in the office.
DAILY TASKS include but are not limited to: Professionally greeting patients for appointments and confirming their information. Scheduling and confirming appointments for the Physician or other Providers. Gathering paperwork required from the patient. Check-in / Check-out procedures. Ensuring insurance verification is achieved. Collecting co-payments and coinsurance amounts from patients. Answering phone calls, text messages and emails on a daily basis. Faxing, scanning, and data entry. Achieving Medical Records requests. Assisting with Interpretation (English/Spanish) when applicable. Multitasking and Flexibility of various clerical duties.
BASIC QUALIFICATIONS AND REQUIREMENTS: Experience in working in a medical office setting with a Minimum of 1 yr. experience (with theunderstanding of HIPAA laws). Applicant must have the ability to multitask and have a working knowledge of insurance terminologyand claims processes. Applicant must be polished and have a professional appearance and demeanor. Basic proficiency in MS Office (Word, Outlook, Excel, spreadsheets) Basic computer knowledge and familiarity with EHR/EMR systems Bilingual (English and Spanish) is preferred. High school or equivalent (Preferred)
Experience: Medical office: 1 year (Preferred) Front desk: 1 Language: English with Spanish Preferred Work Location: In person/ in office Reliably commute or planning to relocate before starting work
KEY PERSONALITY TRAITS: Applicant must have a friendly personality, and present excellent communication skills (includingadequate tone of voice, professional body language, respectful demeanor, assertive eye contact,welcoming greeting skills). A high level of patience and compassion is required towards the patients we serve. This includesthe ability to problem-solve and help verbally de-escalate those in need. Empathy, caring, and resiliency are key factors to be successful in this role. Willingness to go above and beyond his or her job description to make patients happy. The ideal candidate is responsible for own duties and is also a team player by being thoughtful andconsiderate of all coworkers and Management.
Salary:From $17.00 per hour (depends on experience)
Schedule:8-hour shift Monday to Friday
Method of Application:Provide an Employ Florida Resum Online or uploaded Resum (recommended)
Employer is an affirmative action/equal opportunity employer