Job Information
Takeda Pharmaceuticals Staff, Solution Hub Japan, Takeda Business Solutions in Osaka, Japan
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Job Description
About Takeda Business Solutions
We are trusted partners driving next-generation capabilities who deliver simplified and innovative solutions for Takeda and patients.
When you join Takeda Business Solutions (TBS), you’ll be part of a journey to create a best-in-class organization. Empowered by continuous professional development and global job opportunities, you’ll reimagine the future for yourself and the business. If you’re looking to build, grow, and leave a sustainable legacy in a patient-focused, values-based company, there is no better place than TBS.
INSPIRED BY PATIENTS. POWERED BY YOU
TBS Solutions Hub Japan was established in November 2020 to appropriately and timely support internal and external customers by driving good practice sharing and adopting a technology across regions within TBS.
Solutions Specialist in TBS Solutions Hub collaborates with relevant functions to provide solutions to user and supplier by resolving queries and requests, i.e., end user support, related to indirect procurement, invoice settlement and travel expense claim via Takeda Solutions Portal (TSP) and Takeda Supplier Solutions Portal (TSSP) on ServiceNow platform, for delivering exceptional People Experiences where they feel supported and confident in our solutions. In addition, Solutions Specialist contributes to improvements in process and system by providing feedback and participating in a project which gives an opportunity of experiencing a global-scale end user support.
ACCELERATE VALUE & MAKE AN IMPACT BY:
Lead an initiative (e.g., process improvement) from stakeholder management to implementation as a representative of Japan Solutions Hub
Actively drive a best practice across regions for serving people experiences
Holistically analyze the data for helping a reasonable decision and influencing relevant functions
Timely and appropriate responses to queries and requests for support from internal users and suppliers related to Sourcing/Buying, Invoicing, Travel & Expenses via TSP and TSSP
REQUIRED QUALIFICATIONS:
Experience in any of the following: Procurement, Account Payable, Customer Service (>3years)
Ability to work in global team-based environment
Proven experience of achieving more than 2 continuous improvements with customer-oriented approach
Be able to drive a transformation or a cross-functional project with supervisor’s support
Be capable of translating user’s feedback into process or system, e.g., Ariba, Concur and SAP
Be capable of finding insight through analyzing data in an efficient manner
Having curiosity and experience of embedding a new way of working via digital technology
Interpersonal skill and problem solving capability
Business English and Japanese (Fluent)
Project management capability
Experience of using Ariba and Concur system in a daily basis
Experience of user training or 1st level user support role
Mandarin proficiency
タケダのDE&I (https://www.takeda.com/ja-jp/recruitment/dei/)
Better Health, Brighter Future
Takeda Compensation and Benefits Summary:
Allowances: Commutation, Housing, Overtime Work etc.
Salary Increase: Annually, Bonus Payment: Twice a year
Working Hours: Headquarters (Osaka/ Tokyo) 9:00-17:30, Production Sites (Osaka/ Yamaguchi) 8:00-16:45, (Narita) 8:30-17:15, Research Site (Kanagawa) 9:00-17:45
Holidays: Saturdays, Sundays, National Holidays, May Day, Year-End Holidays etc. (approx. 123 days in a year)
Paid Leaves: Annual Paid Leave, Special Paid Leave, Sick Leave, Family Support Leave, Maternity Leave, Childcare Leave, Family Nursing Leave.
Flexible Work Styles: Flextime, Telework
Benefits: Social Insurance, Retirement and Corporate Pension, Employee Stock Ownership Program, etc.
Important Notice concerning working conditions:
It is possible the job scope may change at the company’s discretion.
It is possible the department and workplace may change at the company’s discretion.
Locations
Osaka, Japan
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time