Job Information
TEKsystems Principal Systems Engineer in Owings Mills, Maryland
Description:
JOB TITLE: PRINCIPAL SYSTEMS ENGINEER PURPOSE: Dynatrace Observability Engineer/Architect The Dynatrace Observability Engineer/Architect is talented and passionate about Observability and will be responsible for designing and implementing observability solutions that enable proactive and efficient monitoring alerting and troubleshooting of complex systems applications and critical business processes. The successful applicant will have significant experience with Observability, Dynatrace, SaaS, APM, DQL, logs on Grail, and dashboarding of Critical Business Processes preferably with Dynatrace Business Events. ESSENTIAL FUNCTIONS: • Decomposing business processes into observability requirements • Develop dashboards for critical business processes leveraging Dynatrace dashboards and/or Dynatrace Business Events on SaaS • Define and implement the observability strategy and roadmap aligned with the business objectives and the IT architecture vision. • Design and develop observability solutions using industry best practices and standards • Provide technical leadership and guidance to the performance monitoring engineers ensuring the quality and consistency of the observability solutions. This is while executing hands-on and having responsibility for delivery. • Collaborate with the business partners and IT stakeholders such as application owners developers operations security and governance teams to understand their observability needs and requirements and provide them with the appropriate solutions and tools. • Evaluate and recommend new and emerging observability technologies and tools and conduct proof of concepts and pilots to assess their feasibility and value. • Establish and enforce observability standards policies and best practices across the enterprise and ensure compliance with the regulatory and security requirements. • Provide observability training coaching and mentoring to the IT staff and promote the observability culture and mindset across the organization. • Analyze and report on the observability metrics and KPIs and identify opportunities for improvement and optimization. Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Level: Bachelor's Degree Education Details: Information Technology or Computer Science Experience: 8 years proven success overseeing the design development and implementation of software systems and applications. In Lieu of Education In lieu of a bachelor's degree an additional 4 years of relevant work experience is required in addition to the required work experience. Preferred Qualifications • Education - Bachelor of Science or Engineering or equivalent work experience At least 10 years of experience in IT with at least 5 years of experience in observability monitoring or related domains. • Deep expertise and hands-on experience in observability and monitoring technologies and tools such as Dynatrace Splunk and SolarWinds • 3 years experience leveraging Dynatrace SaaS DQL and Logs on Grail • Strong knowledge and experience in cloud-based architecture especially Azure. Azure Solutions Architect certification would be a definite plus. • Expert in developing monitoring dashboards • Experienced at developing Dynatrace dashboards for business processes preferably leveraging Dynatrace Business Events • Experience in designing and implementing observability solutions for complex distributed systems and applications. • Must have strong automation/scripting skills • Expertise in enterprise architecture and familiarity with key design patterns and paradigms. • Experience in working with DevOps CI/CD and agile methodologies. • Excellent communication collaboration and problem-solving skills. • Proficient in developing and maintaining technical documentation runbooks and procedures • Ability to work independently and as part of a team. The incumbent is required to immediately disclose any debarment exclusion or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs. Must be able to effectively work in a fast-paced environment with frequently changing priorities deadlines and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer including customers who may be demanding or otherwise challenging. Licenses/Certifications ITIL Foundations v3 within 180 Days Pref
Skills:
dynatrace, saas, observability, dql
Top Skills Details:
dynatrace,saas,observability,dql
Experience Level:
Expert Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.