Job Information
Anywhere Real Estate Operations Escrow Manager in Parsippany, New Jersey
Summary of Functions:
The role of the Vice President, Operations Manager is to manage the day-to-day operations for RealSafe Title. The Vice President, Operations Manager is responsible for recruiting new staff, training existing staff and maintaining office morale. The Vice President, Operations Manager works side by side with the Sales Team. This position engages in many departments and must pay close attention to the overall profit and loss for the operations, cost reductions, efficiency workflows, compliance and security/safety all in accordance with the Company’s policies and procedures.
Essential Duties and Responsibilities:
Maintains compliance with both Anywhere Real Estate and Surety Family of Companies policies and procedures in accordance with governing laws, regulations, regulatory agencies and company standards. Demonstrates on a consistent basis individual, team and department behavior that supports the culture of Anywhere Real Estate and Surety Family of Companies.
Oversees all RealSafe Title operational employees.
Recruits, selects and retains all employees.
Ensures compliance with operations standards identified in the ALTA Best Practice Policy and Procedures, ALTA Best Practice Training Guides, Standard Operating Procedures, Work Instructions and Surety Dashboard Reports. Implements any corrective measures identified by audits within 30 days
Drive compliance with all policies and/or regulations, demonstrating personal leadership and accountability in this regard
Ensures that all employees comply with state and federal policies, procedures, and accounting requirements
Effectively creates and implements business and customer service plans to meet company objectives
Creates additional revenue streams for the company through proper hiring, training, and development of staff
Manages all areas of staffing, hiring, and firing, including performance appraisals, staff meetings, and trainings.
Responsible for continually coaching employees in effective techniques and providing the leadership support needed to succeed.
Makes proper decisions regarding the implementation and timing of cost-cutting measures to meet company profit objectives
Oversees facilities and space management
Possesses knowledge in all areas of escrow and title operations
Improves all facets of operations to attain corporate objectives
Conducts self in a manner of professional integrity ( e.g., with regard to self, subordinates, direct supervisors, and local businesses )
Successfully implements company policies and guidelines to advance the company
Performs other duties as assigned by supervisor
Adheres to company policies and guidelines
Supervisory Responsibilities
The Vice President, Operations Manager has direct oversight responsibility for all RealSafe Title operational employees.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or equivalent required.
Bachelor’s degree preferred.
5 to 7 years of experience in title and settlement management required.
New Jersey Title License
Language Skills
Ability to read, analyze, and interpret general business documents. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Computer Skills
To perform this job successfully, an individual should have knowledge of Microsoft Office; a fax machine; a copier/scanning machine; and a multi-line telephone.
Other Skills and Abilities
Highly ethical
Proven ability to drive results through others, and to motivate for high performance
Proven strong relationship building and customer service skills
Analytical skills
Strong working knowledge of title and settlement operations, including loan processing, title curative and closing workflows
Strategic thinking
Strong time management, presentation and organizational skills
Experience working with real estate agents, realtor office managers, brokers and attorneys a plus
Valid driver’s license
Anywhere Integrated Services is a driving force in the title and settlement services industry. Anywhere Integrated Services is national in scope, but each of its companies are locally staffed, with a wealth of experience in settlement services. We operate in 49 states as well as the District of Columbia, and provide closing services in all 50. Anywhere Integrated Services is a subsidiary of Anywhere Real Estate. Anywhere Real Estate is a publicly traded company and a global provider of real estate services. It franchises and owns several of the industry's leading real estate brands and brokerages.
Anywhere Integrated Services’ Family of Companies operate more than 40 distinct company and brand names throughout the United States such as Title One (ID), Sunbelt Title (FL), Equity Title (CA), Texas American Title Company (TX), Market Street Settlement Group (NH/ME), Mid-Atlantic Settlement (MD), Burnet Title (MN / IL / WI) and U.S. Title (MO).
Anywhere Real Estate Inc. (http://www.anywhere.re/) (NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate (https://www.bhgre.com/) , Century 21® (https://www.century21.com/) , Coldwell Banker® (https://www.coldwellbanker.com/) , Coldwell Banker Commercial® (https://www.cbcworldwide.com/) , Corcoran® (https://www.corcoran.com/) , ERA® (https://www.era.com/) , and Sotheby's International Realty® (https://www.sothebysrealty.com/eng)
The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures. Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.
At Anywhere Real Estate, diversity fuels success – for our company, for our employees, and for our industry. We strive to be a top destination for diverse talent, committed to creating a culture of belonging that empowers everyone’s next move. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value diversity – respecting backgrounds, cultures, perspectives, and beliefs. We develop our diverse talent base – through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote diversity and inclusion. Read more about our company’s diversity, equity, and inclusion efforts in our annual Corporate Social Responsibility Report (https://assets.website-files.com/633f08923c4c519693723aa5/63f7690462db639dcd8b18de_Anywhere%20CSR%20Report%202022.pdf) .
You’ll find our commitment to diversity reflected in our achievements:
Recognized as one of the World’s Most Ethical Companies since 2011.
Anywhere has also been designated a Great Place to Work since 2019.
Recognized by Fortune as one of America’s Most Innovative Companies.
Honored by Forbes as one of the World’s Best Employers for Diversity and Top Female Friendly Companies.
With a diverse employee population, we know we will succeed together and move real estate to what’s next. We hope you’ll join us.