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Commonwealth of Pennsylvania Human Resource Analyst 3 (General) in Pennsylvania

Human Resource Analyst 3 (General)

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Human Resource Analyst 3 (General)

Salary

$64,959.00 - $98,661.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CSSC-2024-84894-0503A

Department

Executive Offices

Division

EX OA TMO BTD Orgnl Dvpt Agcy

Opening Date

06/12/2024

Closing Date

6/25/2024 11:59 PM Eastern

Job Code

0503A

Position Number

00092476

Union

Non-Union

Bargaining Unit

A3

Pay Group

ST08

Bureau / Division Code

00813018

Bureau / Division

Organizational Development and Agency Services Division

Worksite Address

400 Market Street

City

Harrisburg, Pennsylvania

Zip Code

17101

Contact Name

Cheryl Peoples

Contact Phone

717.783.5787

Contact Email

cpeoples@pa.gov

  • Description

  • Benefits

  • Questions

THE POSITION

Are you an experienced facilitator and developer looking to expand your consultative and talent development skills? Do you enjoy helping others learn, grow, and succeed? The Organizational Development and Agency Services Division is seeking a highly motivated Human Resource Analyst 3 to join our team of professionals in a fast-paced, creative, and engaging work environment. In this position, you will act as an Agency Learning Leader, located within the Bureau of Talent Planning and Development ( BTPD ), Agency Services and Organizational Development Division. This position gives you the opportunity to develop and conduct training as well as provide organizational development consultations. Make your career aspirations a reality with our amazing team of professionals!

DESCRIPTION OF WORK

In this role, you will provide learning and development expertise for assigned Commonwealth agencies. Work includes providing organizational development consultations, conducting training needs assessments, designing and delivering training, evaluating training effectiveness, and creating organizational development plans to address organizational performance gaps. This is an essential position as you will be developing and delivering a broad range of learning opportunities virtually, in-person, and web-based e-Learning designed to ensure individual and organizational performance effectiveness for assigned agencies. You will have the opportunity to c ollaborate with staff within BTPD for training development design ideas and solutions including brainstorming sessions, pilots, and providing positive and developmental feedback.

We embrace a culture of innovation, servant leadership, and deeply value each member of the team and the unique perspective they bring to create impactful, inclusive learning opportunities for our customers!

Interested in learning more? Additional details regarding this position can be found in the position description. (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=00092476)

Work Schedule and Additional Information:

  • Full-time employment

  • Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.

  • Telework: You may have the opportunity to work from home (telework) part-time up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.

  • Salary: In some cases, the starting salary may be non-negotiable.

  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • One year as a Human Resource Analyst 2 in the area of the parenthetical;or

  • One year as a Field Human Resource Officer 1, and one year of professional experience in the area of the parenthetical;or

  • Two years of experience in the performance of professional human resource work, including one year of professional experience in the area of the parenthetical; and a bachelor's degree;or

  • An equivalent combination of experience and training.

    Other Requirements:

  • This particular position also requires one or more years of full-time experience conducting formal classroom instruction and/or facilitating formal instructor-led training; and one or more years of full-time experience in instructional design and development from conception to completion.

  • You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

  • You must be able to perform essential job functions.

    How to Apply:

  • Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

    Veterans:

  • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .

    Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

    If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

    The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

  • Your score is valid for this specific posting only.

  • You must provide complete and accurate information or:

  • your score may be lower than deserved.

  • you may be disqualified.

  • You may only apply/testoncefor this posting.

  • Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Selective Criteria: Do you possess one or more years of full-time experience conducting formal classroom instruction and/or facilitating formal instructor-led training?

  • Yes

  • No

    02

    If you indicated YES to the question above, please describe the details of the experience you possess. Please be sure to address the items listed below in your response. The claimed experience must also be provided within the experience section of your application. If you indicated NO to the question above, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience

  • The specific duties you performed related to your experience with conducting formal classroom instruction and/or facilitating formal instructor-led training

  • Your level of responsibility

    03

    Selective Criteria: Do you possess one or more years of full-time experience in instructional design and development from conception to completion?

  • Yes

  • No

    04

    If you indicated YES to the question above, please describe the details of the experience you possess. Please be sure to address the items listed below in your response. The claimed experience must also be provided within the experience section of your application. If you indicated NO to the question above, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience

  • The specific duties you performed related to your experience with instructional design and development from conception to completion

  • Your level of responsibility

    05

    Have you been employed by the Commonwealth of Pennsylvania as a Human Resource Analyst 2 (General) or Field Human Resource Officer 1 for one or more years full-time?

  • Yes

  • No

    06

    If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

    07

    How many years of full-time experience in the performance of professional human resource duties do you possess?

  • 2 years or more

  • 1 year but less than 2 years

  • Less than 1 year

  • None

    08

    If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

    09

    How much graduate coursework have you completed in human resources; public, business, or hospital administration; labor or industrial relations; industrial engineering; management; any field of psychology (industrial/organizational, assessment, educational, applied ,etc.); any field of law (employment, criminal, corporate, etc.); educational or vocational counseling; or other fields closely related to human resources? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If you acquired college coursework outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.

  • 30 credits or more

  • Less than 30 credits

  • None

    10

    CS-INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

  • Yes

    11

    WORK BEHAVIOR 1 – TRAINING DELIVERY

Conducts meetings, conferences, workshops, trainings, and seminars using multiple delivery methods such as instructor-led classrooms and workshops, remote web-casts, self-guided web-based training, and e-learning options. Works with subject matter experts to deliver specific training programs.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience conducting meetings, conferences, workshops, trainings, and seminars using a variety of delivery methods. I was responsible for delivering in-person AND electronic learning training.

  • B. I have experience conducting meetings, conferences, workshops, trainings, and seminars. I was responsible for delivering in-person OR electronic learning training.

  • C. I have successfully completed college-level coursework related to training or public speaking.

  • D. I have NO experience or coursework related to this work behavior.

    12

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name of the employer where you gained this experience.

  • Your experience delivering in-person training.

  • Your experience delivering electronic learning training.

  • Your level of responsibility.

    13

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title

  • Credits/Clock Hours

    14

    WORK BEHAVIOR 2 – NEEDS ASSESSMENTS

Conducts needs assessments by surveying employees, researching, and analyzing current training and future programs to fulfill departmental objectives. Provides recommendations for training programs from identified areas of need.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience conducting needs assessments. I was responsible for identifying areas of need and providing recommendations for training programs.

  • B. I have experience conducting needs assessments. I was responsible for identifying areas of need however, someone else was responsible for providing recommendations for training programs.

  • C. I have successfully completed college-level coursework related to needs assessment or business analysis.

  • D. I have NO experience or coursework related to this work behavior.

    15

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name of the employer where you gained this experience.

  • Your experience identifying areas of need.

  • Your experience providing recommendations for training programs.

  • Your level of responsibility.

    16

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title

  • Credits/Clock Hours

    17

    WORK BEHAVIOR 3 – TRAINING DEVELOPMENT

Participates in the development of training programs by researching and applying appropriate learning theories. Develops the content and training materials for soft-skill programs and works with subject matter experts to develop program area-specific content.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience developing training programs. I was responsible for developing the content and materials for soft-skill training and working with subject matter experts to develop program area-specific content.

  • B. I have experience developing training programs. I was responsible for developing the materials for soft-skills training, however someone else worked with subject matter experts to develop program area-specific content.

  • C. I have successfully completed college-level coursework related to training development, education, or adult learning.

  • D. I have NO experience or coursework related to this work behavior.

    18

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name of the employer where you gained this experience.

  • Your experience developing materials for soft-skills training.

  • Your experience working with subject matter experts to develop program area-specific content for training.

  • Your level of responsibility.

    19

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title

  • Credits/Clock Hours

    20

    WORK BEHAVIOR 4 – PROGRAM EVALUATION

Implements evaluation tools to ensure training outcomes and objectives are met, determines the quality of the training program, and identifies developmental opportunities. Analyzes training evaluation data to guide the development, revision, and incorporation of new material in to current and future training programs.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience evaluating training data to ensure training outcomes and objectives are met. I was responsible for providing recommendations to improve current or future training programs.

  • B. I have experience evaluating training data to ensure training outcomes and objectives are met. Someone else used the data I analyzed to make recommendations for improving current or future training programs.

  • C. I have successfully completed college-level coursework related to data analysis, research, or statistics.

  • D. I have NO experience or coursework related to this work behavior.

    21

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name of the employer where you gained this experience.

  • Your experience evaluating training data to ensure training outcomes and objectives were met.

  • Your experience providing recommendations for improving current or future training programs.

  • Your level of responsibility.

    22

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title

  • Credits/Clock Hours

    23

    WORK BEHAVIOR 5 – WRITTEN COMMUNICATION

Prepares written, technical, or narrative documents pertaining to training activities such as training manuals, visual aids, and participant and facilitator guides. Authors narrative and analytical reports that determine the extent of which the programs support the development needs and recommends changes or improvements to the program.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience preparing written materials such as manuals, visual aids, and participant and facilitator guides. I was responsible for the final documents that conveyed customized information to the intended recipients.

  • B. I have experience preparing written materials such as manuals, visual aids, and participant and facilitator guides. I was responsible for a portion of the document, but someone else was responsible for the final version that conveyed customized information to the intended recipients.

  • C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, journalism, or communications.

  • D. I have NO experience or coursework related to this work behavior.

    24

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name of the employer where you gained this experience.

  • Your experience preparing written materials such as manuals, visual aids, and participant and facilitator guides.

  • Your level of responsibility.

    25

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title

  • Credits/Clock Hours

    Required Question

Agency

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov

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