Job Information
Pensacola Habitat for Humanity, Inc. Customer Service and Warehouse Associate in Pensacola, Florida
Job Title:
Customer Service and
Warehouse Associate
Department:
ReStore
Supervisor:
Assistant ReStore Manager
Direct Reports:
None
FLSA Status:
Non-Exempt
Approval Date:
01/08/2025
Pay Range:
$15 - $16.50 p/hr. ($31,200 - $34,320 annualized), plus a full benefit package
Schedule:
Tuesday - Saturday; 9AM - 6PM
ORGANIZATION OVERVIEW:
Founded in 1981, Pensacola Habitat for Humanity is a non-profit, non-denominational, Christian ministry whose purpose is to improve communities through sustainable partnerships. Having built and renovatedmore than1,600 homes, Pensacola Habitat seeks new and innovative ways to positively impact the community through various meaningful projects, including our Home Buyer andCommunity Developmentprograms. Pensacola Habitat for Humanity offers unique financing opportunities to qualified applicants to provide affordable homeownership in Escambia and Santa Rosa counties. We are also the ONLY Habitat for Humanity affiliate who is also a NeighborWorks Charter Member. Pensacola Habitat is an affiliate of Habitat for Humanity International and follows HFHI's non-proselytizing policy.
Our mission:
Seeking to put God's love into action, Pensacola Habitat for Humanity brings people together to build homes, communities, and hope.
Our vision:
A world where everyone has a decent place to live.
GENERAL DESCRIPTION:
The Customer Service and Warehouse Associate will provide donors and shoppers with a positive experience making customer satisfaction a top priority. The Customer Service and Warehouse Associate will be expected to interact positively and professionally with homebuyers, volunteers, and paid staff at the Pensacola Habitat for Humanity ReStore. The Customer Service and Warehouse Associate will ensure that all donations are handled in a timely, organized, and safe manner. The Customer Service and Warehouse Associate is to assist with other duties including but not limited to receiving, cleaning, pricing, product placement, loading customer vehicles and cash register operation. It shall be the Customer Service and Warehouse Associate's responsibility to coordinate and communicate effectively with supervisors and other employees regarding any store safety concerns.
CORE RESPONSIBILITIES:
Exhibit positive working attitude by demonstrating respect for fellow workers, volunteers, donors, and customers.
Keep the ReStore well maintained and clean. Conduct daily store safety inspection checklists.
Quality control responsibilities for the safe, effective placement of donations.
Load customers vehicles and unload donations.
Maintain loading areas in clean, efficient, and workable condition.
Clean sales floor area including floors, bathrooms, windows, and shelves.
Answer 2 phone lines in a timely manner.
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