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Navy Federal Credit Union Employee Communications Project Manager III in Pensacola, Florida

Overview

To plan, manage, and execute all aspects of life-cycle projects from inception through implementation. To develop project plans and deliver solutions on schedule and within budget in support of service innovations and organizational and process changes/enhancements.

Responsibilities

  • Ensures effective management of projects from inception through implementation

  • Defines, develops, and executes project plans, including scope definition, expectations, activities, cost estimates, and schedules

  • Works with the business group to determine and understand business requirements

  • Manages projects from concept through the planning, analysis, design, testing, implementation, and transition phases

  • Develops clear and concise "big picture" of projects within Navy Federal organizational goals

  • Directs and leads Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training

  • Manages project budgets including risk and impact of changes to project plans

  • Identifies and minimizes project risks or constraints that would impact project deliverables

  • Identifies, communicates, and resolves branch/division/department areas of concern, or cross-organizational that may impede or impact other projects/initiatives

  • Maintains/archives project documentation

  • Ensures project deliverables are met in accordance with customers' expectations

  • Sets, manages, and communicates client expectations for the project

  • Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards

  • Identifies, escalates and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules

  • Monitors and controls risks ensuring timelines are met and project goals are attained

  • Facilitates project team and client meetings for the resolution of project issues

  • Provides project status reports to management

  • Ensures success of projects by working closely with Procurement regarding vendor contracts

  • Works closely with Procurement to clearly define and understand contracts, including language, scope, pre- and post-award, contract closure, basic legal aspects, and risk management

  • Manages contracts' quality assurance, including contract administration and execution

  • Manages contract budget, cost control mechanisms and Change control

  • Serves as primary point of contact for project management and related issues

  • Secures resources and ensures optimum utilization of those resources, meeting budgetary requirements

  • Allocates project team assignments to ensure accountability, establishes a team environment, manages personnel changes, and executes the training plan

  • Manages, executes, and communicates project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to stakeholders

  • Establishes team objectives and assignments, reviews work products, and provides timely feedback to staff regarding performance; may provide input to team members' performance appraisals

  • Promotes team building and skills development of project team members

  • Manages multiple, large, and highly complex projects

  • Participates in developing, modifying, and executing department policies, standards, and processes

  • Provides guidance on issues having department and/or organization-wide impact

  • Works on complex issues requiring in-depth knowledge of organizational objectives and competing priorities

  • Solves highly technical and complex problems

  • Negotiates with or influences division/department management to facilitate project resolution within timelines and budget constraints

  • Manages relationships with vendors, participates in contact negotiations, oversees contract quality assurance, budget, and cost mechanisms

  • Performs other related duties as assigned

Qualifications

  • Extensive project management experience overseeing multiple, large complex projects

  • Advanced knowledge of project lifecycles, project management methodologies, and business requirements analysis

  • Expertise developing and managing relationships across business units and the organization

  • Extensive experience in leading, guiding, and mentoring others in a constantly changing and challenging environment

  • Strong understanding of contact and their impact on projects

  • Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, database, and project management applications)

  • PMP Certification (or commensurate experience managing corporate-wide projects)

  • Excellent interpersonal, verbal, and written communication skills

  • Demonstrated skill in producing desired results and achieving goals and objectives

  • Demonstrated skill directing and controlling project activities of a broad functional area

  • Bachelor's degree in Business, Management, or related field or the equivalent combination of education, training, or experience

Desired Qualifications

  • Advanced Degree in Communications, Marketing, Management, or related field

  • Knowledge of Navy Federal's, or other financial institutions' operations

  • Extensive experience in communications, internal or external facing

  • Extensive experience working with creative professionals

  • Experience managing projects using Agile methodology or elements

  • Advanced knowledge and experience in change management, Prosci certification a plus

  • Advanced knowledge and experience in Design Thinking and/or other formal facilitation of creative problem-solving

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602 | 9001 Airport Freeway, 9th Floor

Suite 925 North Richland Hills, TX 76180 | 295 Bendix Rd Suite 250 Virginia Beach, VA 23452 | 11270 St Johns Industrial Parkway South Jacksonville, FL 32246

About Us

You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

• Military Times 2022 Best for Vets Employers

• WayUp Top 100 Internship Programs

• Forbes® 2022 The Best Employers for New Grads

• Fortune Best Workplaces for Women

• Fortune 100 Best Companies to Work For®

• Computerworld® Best Places to Work in IT

• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

• Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19012

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