FirstBank Jobs

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Join our exceptional team and play a key role in creating unparalleled customer experiences powered by the Xfinity Assistant. Xfinity Assistant is our preferred method for delivering a self-service way for our customers to get help with whatever they need, when and where they need it across several platforms. As a member on the team, you will take on the responsibility of crafting experiences using JavaScript and Java, as well as developing new interactions within our custom-built tools. This role offers the unique opportunity to collaborate with diverse engineering teams across the business, as well as with product and UX designers, contributing to vital work that is crucial to delivering an exceptional customer experience.

Job Description

Core Responsibilities

• Utilize agile software development methodologies and demonstrate proficiency in JavaScript, TypeScript, HTML, CSS, Python, GoCD, Github, and Java.

• Leverage 3-5 years of development experience to effectively communicate and collaborate with both individual and team projects.

• Experience working with ELK stack (Elasticsearch, Logstash, Kibana) to review, debug and monitor web applications.

• Demonstrate the ability to comprehend complex systems, offer insights for improvement, and actively contribute to a cohesive team culture.

• Evaluate and plan software designs, test results and technical documentation.

• Apply knowledge of both public and private cloud technologies to analyze integration needs and plan software designs, test results, and technical documentation.

• Program new software and web applications, and provide support for applications under development and customization of existing applications.

• Edit and review technical requirements documentation, working closely with the Quality Assurance and Product teams to ensure alignment with specifications and technical requirements.

• Exhibit deep knowledge and practical application of engineering methodologies, concepts, and skills within the specified engineering specialty.

• Demonstrate proficiency in process design and redesign, as well as project management skills.

• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Respect and promote inclusion & diversity.

• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.