FirstBank Jobs

Reference #: 1010759 SHIFT:Day (United States of America)

Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP's Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.

A Brief Overview Responsible for maintaining all equipment in the Patient Technology and Digital Arts program. Will implement, troubleshoot, and maintain technology used for recreational and therapeutic interventions with patients and families in the hospital environment. Will educate and assist Child Life Department staff regarding any technology needs or issues related to patient use. Will work alongside program manager to acquire new technologies and/or solve complex Information Systems issues. Will keep up to date on the latest technologies. Responsible for training, assigning, and supervising Gaming volunteers. In collaboration with clinical and Information Systems (IS) staff, will troubleshoot and support patient facing technology needs across enterprise locations. Must be comfortable working with patients of all ages and abilities.

What you will do Engages patients in therapeutic technology experiences. Works directly with patients and family members to provide technology and gaming experiences at the bedside, in playrooms, and at special events. Experiences include but are not limited to traditional gaming, virtual reality, augmented reality, basic robotic play and engineering, adaptive/assistive technology, and movies. Provides technology assistance to Child Life Department staff. This could include co-treating during procedural support and/or scheduled therapeutic sessions. May partner with OT, PT, and Nursing during therapeutic interventions using gaming, VR, and creative technologies. Create, run, and coordinate tech related programming and special events/activities for various age groups and care specialties to take place in playrooms or during hospital wide events. Responsible for ensuring all projects and experiences meet appropriate hospital safety and quality standards. Serves as a technology resource for patients and family members. Assists patients and families with set-up and/or connectivity issues for various electronics or technologies brought from home (BYOG or BYOD). Troubleshoots any issues for patient facing CHOP issued devices. Serves as a point person for patient/family technology connectivity or other related issues. Provides technology education to patients and families. Collaborates with Information Services (IS) to resolve any patient/family facing technology issues. Researches and supports technologies for all services within the Child Life Department. Researches upcoming technologies and maintain current Patient Technology equipment including but not limited to all bedside gaming consoles, gaming carts, playroom technology, iPads, robots, movies, streaming services, and adaptive/assistive devices. Provide detailed records of equipment inventory, including items in need of replacement and/or repair. Provide education and serve as a break/fix resource for Child Life Department and Patient/Fam ly Services staff. Provides technology education and skilled advice to multidisciplinary staff through 1:1 meetings and group presentations. Acts as liaison between Information Systems and Child Life Department for appropriate technology issues. Assists with and occasionally lead off-site tech support and implementation at satellite campuses. Supervises volunteers supporting the patient technology program. Coordinates volunteer gaming referrals from Child Life Department staff. Trains and supervises gaming volunteers, and vendors supporting the patient technology program.

Education Qualifications High School Diploma / GED Required Bachelor's Degree Preferred

Experience Qualifications At least one (1) year Digital and/or gaming technologies Preferred

Skills and Abilities Experience with Virtual Reality and Augmented Reality. (Preferred proficiency) Knowledge of iOS, iPadOS, Android, Mac and Windows based devices. (Required proficiency) Knowledge of Microsoft Xbox and Nintendo Switch gaming systems and controls. (Preferred proficiency) Experience working with children 0-18 years of age (Preferred proficiency) Experience working with patients and families in a hospital setting (Preferred proficiency)

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

EEO / VEVRAA Federal Contractor |  Tobacco Statement

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.