Job Information
University of Pittsburgh Patient Admissions Specialist in Pittsburgh, Pennsylvania
Patient Admissions Specialist
The Patient Admissions Specialist is one of 6 staff that provide excellent customer service to patients of the Dental School. The Patient Admissions Specialist will greet and assist patients with getting to scheduled appointments; complete patient registration which includes verifying patient dental insurance and entering the information into the patient chart; and is responsible for answering a high volume of patient phone calls, returning messages, and scheduling patient appointments. The Patient Admissions Specialist also sends and receives patient x-rays and health record information.
Job Summary
Provides administrative assistance and support to unit. Serves as a primary contact for patients and assists with record maintenance and filing. Assists in patient services projects as directed.
Essential Functions
Provides customer service, uses patient database software, and answers a high volume of patient calls.
Physical Effort
Little high level physical effort is required outside of the following: use of keyboard, sitting, and standing for extended periods and the ability to communicate with others on the telephone and in person.
The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.
The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.
Assignment Category: Full-time regular Job Classification: Staff.Patient Services Assistant Job Family: Health Professionals Job Sub Family: Clinic Operations Campus: Pittsburgh Minimum Education Level Required: High School Diploma/GED Minimum Years of Experience Required: No experience required Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement. Work Schedule: Monday-Friday, 8:00 a.m.-4:30 p.m. Work Arrangement: Monday-Friday, 8:00 a.m.-4:30 p.m. Hiring Range: TBD Based Upon Qualifications Relocation_Offered: No Visa Sponsorship Provided: No Background Check: For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances: Not Applicable Required Documents: Resume Optional Documents: Not Applicable PI242029503