FirstBank Jobs

Our Consumer & Community Banking division serves our JP Morgan Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

As a Senior Product Associate in our Deposit 2.0 team you will dive head-first into creating innovative solutions focused on modernizing our firmwide core deposit platform. The Deposit 2.0 team operates as an agile team within the Consumer Bank, sitting at the intersection of product, business and technology. This role will work cross-functionally to drive business outcomes while putting customer experience front and center. You will act as a product analyst and work with supporting products across the Firm to adopt interface and interoperability patterns, align product and modernization roadmaps and ensure readiness to develop interfaces related to Deposits 2.0. If you have proven experience launching successful software products in dynamic, consumer-facing companies, passion for improving people's financial lives, the ability to craft and deliver creative solutions to challenging (but exciting) problems, then we are looking for you!

Job responsibilities:

• Develops and maintain strong relationships across many product teams on the path to delivering Deposit 2.0

• Responds to interface and interoperability discovery requests from journeys and capabilities teams

• Ensures that interface and interoperability patterns get applied properly in target state designs, while establishing processes to track and manage exceptions to Deposits 2.0 interface standards

• Coordinates with the interface and interoperability workstreams to refine the 'core interface layer' and 'interoperability patterns' as needed based on the variations of individual journeys and capabilities

• Engages supporting product teams to align timelines and ensure their readiness to develop required interfaces associated with Deposit's 2.0 customer journeys and capabilities

• Continuously seeks a meaningful balance between user needs, business objectives, and technical feasibility, while managing the delivery timeline

• Manages work in a highly organized, flexible manner, while staying focused on critical scope

Required qualifications, skills and capabilities:

• BS/BA degree or equivalent experience

• 3+ years of product management experience and a proven track record of launching and iterating on successful products through agile delivery that span multiple consumer touch-points and form factors

• Experience working with business application owners and development teams to document business requirements, lead scope definition, drive technical implementation, and operational readiness.

• Ability to document both business and technical needs including application dependencies and flows

• An intellectual curiosity surrounding new technologies, the competitive environment, and driving change at scale

• Scrappy, versatile personality type with high resiliency and a drive for success and a willingness to pitch in wherever necessary to get the job done

Preferred qualifications, skills and capabilities:

• Proficient in JIRA

• Consumer banking products/payments/fintech experience is a plus

"This role is not eligible for immigration sponsorship"

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans