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JOB REQUIREMENTS: Here is why working at Rocky Knoll Health Care is for you: Resident care is our highest priority. We drive to deliver top of the line care in a warm and healing environment supported by a tremendous resource team. Our team consists of dedicated, passionate professionals committed to helping residents meet their full potential. Becoming a member of our growing team also means that YOU become our top priority. You will not only enjoy a dynamic work environment but a variety of perks including but not limited to the following: Onsite childcare Comprehensive benefits package and free InHealth Clinic Continuing Education Program + Discount Incentives: Hazard pay, shift differentials, additional weekday and weekend premiums Time off: 15 vacation days upon hire, sick time and 10 paid holidays Other perks: Referral program, Wisconsin Retirement System and quarterly recognition awards Essential Duties Operates the facility\'s communication systems accurately and efficiently. Attends to the needs of residents, visitors and employees as applicable and supplies information regarding the organization as needed. Essential Duties Answers the telephone and transfers calls as well as directs visitors, staff and employees as needed. Processes resident liability and social security payments and provides receipts as needed. Schedules beauty shop appointments as requested by residents, family members and/or staff. Coordinates payment and billing for beauty shop services on a weekly basis. Assist residents and/or family members with opening/closing resident safekeeping accounts. Mails quarterly statements of these accounts to appropriate recipients. Problem-solves any banking issues that may arise. Inputs daily deposit and withdrawal records, and processes. Assists residents for paying bills as requested. Scans and distributes information to pertinent department staff as requested by Administrative staff. Responsible for the sale, recordkeeping and receipting of meal tickets. Distributes incoming mail and forwards mail to responsible parties as deemed appropriate. Physician mail processed on bi-weekly basis. Provides various typing services and other clerical duties as assigned. May perform other duties or responsibilities as needed. ***** OTHER EXPERIENCE AND QUALIFICATIONS: High school graduate or equivalent. Requires excellent public relations skills and the ability to handle difficult situations such as resident, family or employee complaints. Must communicate effectively with a positive attitude and be able to handle several situations at once with poise and confidence. Proficient in the operation of a multi-line telephone console in addition to other office equipment. Possess excellent keyboarding, clerical and organizational skills. Ability to type 40 words per minute. Must be familiar with Microsoft Office programs such as Word, Excel, Outlook and PowerPoint. Ability to understand and effectively carry out oral and written instructions. Ability to understand and comply with federal, state, and facility safety regulations. Work Environment & Physical Requirements WORKING RELATIONSHIPS Supervised by Office Manager. Daily interaction with the general public, residents, visitors and staff. Will perform job duties with consideration for residents, peers, other employees and visitors. Team player so the goals of the department and facility can be attained. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS Work is performed primarily in a standard office setting. Ability to frequently lift up to 20 pounds and a combination of sitting and standing postures may be required. Work schedule vary based on job classification. Students may be requested to work evening and weekend hours. ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.governmentjobs.com/careers/sheboygancounty/jobs/4493054/receptionist-p-t?page=3&pagetype=jobOpportunitiesJobs