FirstBank Jobs

About Us Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 16 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 + billion-asset credit union, we are deeply committed to our members' financial wellbeing and the prosperity and quality of life in the communities we serve. We are proud to be led by individuals with the experience and skills to drive our organization towards our goals for strategic growth and operational excellence. Our KCU Cares Foundation program focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities. And beyond monetary efforts, we have provided thousands of hours in staff volunteerism and in-kind support. At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We understand our employees are key to our success. They provide the personalized service to our members and contribute to the communities where we live. We are committed to providing a supportive, mission-driven, and inclusive culture where employees can grow their careers. To learn more, visit kitsapcu.org. About the Role Kitsap Credit Union is hiring a full-time salaried Assistant Branch Manager at our Poulsbo, WA location. If you love coaching team members and making goals a reality, you may enjoy this role! You will get to work alongside a seasoned team and a manager who loves to invest in employees and will help prepare you for your next opportunity. In this role, you will lead by example performing both teller and lending duties, while also educating our members on available products and services. This role requires innovation and flexibility as you will be working in an ever-changing environment. Quick Facts Reports to: Branch Manager Employment Type: Full-time, salaried, exempt, in-person Salary Range: $67,728 - $89,960 depending on experience Bonus Target: 6% potential incentive of base pay Working Hours: Monday - Friday 9AM - 5PM, Saturday 9AM - 1PM Grade: 8BC Industry: Banking Job Functions:Banking, Lending, Coaching, Supervising What you will do * Responsible for the direction of daily operations, sales, service, employee development, safety, compliance and security * Coach, lead and motivate branch employees; promote participation in cross sales of products and services. Meet with employees regularly to establish and reinforce sales/service goals. * Conduct regular quality control observations in the areas of sales and service to provide employee feedback and ensure quality member service * Assist with management of branch cash requirements, conduct vault and teller drawer audits and balance branch totals daily, as required * Enhance organizational reputation by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments * Proactively generate new loan and membership business through branch sales activities, network with local businesses and participate in community events * Actively contribute in the area of continuous quality improvement, solicit and contribute new ideas and methods to improve efficiencies and effectiveness of processes and procedures * Build market position by locating, developing and closing business relationships * Educate and introduce members to self-service and assisted self-serve options, with continual education as new products and digital services are introduced * Plan, organize and direct daily branch/department activities and workflows to ensure efficient and effective operations as it relates to new account, lending, and member services * Provide data and