FirstBank Jobs

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6529962

Under general supervision, receives, transmits, and monitors radio communications to and from fixed or mobile transmitters and operates a telephone exchange and teletype equipment for dispatching proper equipment and personnel to expedite work operations.

Major Duties, Responsibilities

• Answers the telephone and all systems and receives emergency calls from citizens, law enforcement agencies or fire departments requesting/reporting emergencies, information, and assistance. Documents pertinent information into the Computer Aided Dispatch System. Determines proper personnel response and dispatches units.
• Enters information into a Computer Aided Dispatch (CAD) system and quickly prioritize and assign call for service; updates unit activities; communicates, tracks, and monitors the status, location, and availability for units.
• Manages communications of emergency personnel responding to incidents operations during events such as active shooter and officer down responses.
• Takes protective actions for first responders by providing life-safety information during responses; analyzes conflicting and/or limited location information to direct first responders to the scene; negotiates with suicidal callers or hostage takers; and deploys to the scene of planned events, major emergencies, or ongoing incidents.
• Perform records inquiries (e.g., registration, drivers license, wanted persons); provides criminal history information or national crime history; enters records into manual and automated systems.
• Provides general information to the public.
• Attends meetings and trainings as per departmental requirements.
• Performs other job-related duties as assigned.