Job Information
Splunk Marketing Operations Manager (LeanData) in Raleigh, North Carolina
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
Role Summary
Splunk is looking for a Marketing Operations Manager (LeanData) to be the go-to person to drive our dedication to operational excellence in all aspects of Lead Distribution across our organization. Your in-depth knowledge of LeanData and systematic approach to reviewing data and processes will enable you to work closely with our Digital Sales teams, Marketing Analtyics teams, and Marketing Operations partners to identify operational challenges and opportunities to build solutions related to routing.
Your solid understanding of LeanData's routing and matching functionality, Salesforce architecture, and Lead Distribution processes will come in handy as you work to identify areas for improvement, design solutions, and effectively communicate with business users and leadership.
What you'll get to do
Own and optimize our lead routing/matching engine, built on LeanData technology, to ensure a smooth and consistent flow of qualified leads to sales.
Provide consultations to business partners on custom routing design, LeanData functionality, and reporting on routing outcomes.
Full ownership of translating business needs into technical requirements, building of flows, testing, and launching changes.
Provide support on routing related processes including failure monitoring, reporting, documentation, and data clean-ups.
End-to-end management of major projects, including event custom routing and sales territory realignment for fiscal year cutover.
Must-have Qualifications
2+ years of experience administering LeanData, with extensive understanding of architecture and functionalities related to both routing and matching. Certifications preferred.
2+ years of experience using Salesforce, preferably in an administrator role.
2+ years of experience in marketing operations or similar operations functions (e.g. Sales Ops, Business Ops).
Highly skilled at time-management, is meticulous with details and has high standards for project delivery.
Experience managing ticketing systems (Jira, Workfront, etc.) highly desired.
Bachelor's degree in Marketing, Technology, or related field, or equivalent years of proven experience.
Splunk is an Equal Opportunity Employer
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Note:
Base Pay Range
SF Bay Area, Seattle Metro, and New York City Metro Area
Base Pay Range: $132,000.00 - 181,500.00 per year
California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts
Base Pay Range: $118,800.00 - 163,350.00 per year
All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.
Base Pay Range: $105,600.00 - 145,200.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com .