Job Information
Nutanix Services Delivery Manager in Raleigh, North Carolina
Hungry, Humble, Honest, with Heart.
The Opportunity
Are you a skilled and experienced professional who is hungry, humble, honest, and has heart? If so, joining our Professional Services team at Nutanix means being part of a dynamic and globally recognized organization that values excellence and continuous growth.
About the Team
At Nutanix, you will be a part of the Professional Services team, a group of dedicated individuals distributed across America (AMER), Europe, the Middle East, and Africa (EMEA), and Asia-Pacific (APAC). Our team is renowned for its ability to tackle complex IT challenges faced by our clients. We foster a collaborative and innovative culture where each team member's unique skills are valued, and each individual contributes to our consistent track record of exceeding client expectations and earning recognition with the prestigious NorthFace Service Award for ten consecutive years.
You will report to the Director, Resident Consultant within the Professional Services team. The work setup for this role is fully remote, allowing you the flexibility to work from your preferred location. At Nutanix, we prioritize performance and results over physical presence in the office. As such, there are no specific office days required for this position.
In terms of travel requirements, this role entails moderate travel of 10-30 percent, primarily for client engagements, training sessions, and team meetings. This travel component offers the opportunity to collaborate directly with clients and stakeholders, gaining valuable insights while expanding your professional network and expertise.
Your Role
Develop relationships with sales leadership and key customers
Define and drive services strategy
Increase bookings and revenue
Develop and manage a team
Govern quality and ensure successful delivery
Provide support and oversight to partners
Address and manage customer escalations
Drive customer satisfaction
Build strong relationships with stakeholders
Participate in pre-sales process and scope projects
What You Will Bring
10+ years of relevant IT industry experience
5+ years of direct customer experience
5+ years' direct people management experience
Experience with financial forecasts and reporting
Excellent communication and interpersonal skills
Proven track record planning and managing large programs
Strong skills in strategic planning and financial analysis
Experience in Financial or Pharma Industries a plus
The pay range for this position at commencement of employment is expected to be between USD $ 131,120 and USD $ 262,680 per year.
However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.
We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting CandidateAccommodationRequests@nutanix.com.