Job Information
Gilead Sciences, Inc. Sr. HR Shared Services Manager, Benefits & Compensation in Raleigh, North Carolina
At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
Gilead Sciences is a biopharmaceutical company that discovers, develops, and commercializes innovative therapeutics in areas of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide. Headquartered in Foster City, California, Gilead has operations in North, South and Central America, Europe, Africa, Asia, and Australia. Gilead makes it a priority to increase access to its medicines for people who can benefit from them, regardless of where they live or their economic status.
Job Description
The Sr. Benefits & Compensation Operations Manager is responsible for overseeing the execution, administration, compliance, and continuous improvement of benefits and compensation operations within the HRSS organization in alignment with Gilead’s Total Rewards strategy. This role is responsible for ensuring high-quality service delivery, compliance, and operational efficiency while driving innovation in benefits and compensation support models. The role will collaborate with HR Centers of Expertise (COEs), HR Business Partners (HRBPs), and external vendors to streamline processes, enhance employee experience, and ensure alignment with business goals.
Essential Duties & Job Functions:
Benefits Management & Compensation Operations Support
Oversee the administration of employee benefits programs, including health and welfare plans, retirement programs and wellness initiatives.
Provide recommendations for benefit program design in alignment with Gilead’s business and HR strategy.
Manage mid-to-high complexity benefits escalations and inquiries, ensuring timely resolution and employee satisfaction.
Handle vendor management responsibilities, including monitoring service delivery, performance, and contract adherence.
Ensure accuracy in benefits-related filings, invoices, and compliance documentation.
Ensure seamless execution of annual benefits enrollment process, including vendor negotiations, employee communications, and implementation of new programs.
Analyze benefits trends, utilization, and cost data to make data-driven recommendations for program improvements.
Monitor industry trends and legislative developments to ensure competitive and compliant benefits offerings.
Support mergers, acquisitions, and divestitures by integrating or transitioning benefits programs as needed.
Partner with vendors, payroll, and HR technology teams to optimize benefits and compensation service delivery.
Compliance, Policy, and Risk Management
Ensure consistency, compliance, and governance in benefits administration across US, LATAM and Canada.
Act as a subject matter expert (SME) on benefits compliance, ensuring adherence to federal, state, and country-specific regulations.
Partner with legal, finance, and external advisors to stay updated on regulatory changes and implement necessary policy updates that align the company’s rewards strategy.
Maintain governance and documentation for compliance audits, reporting, data integrity and corrective action planning related to benefits and compensation programs
Ensure compliance with federal, state, and local benefits regulations, including ERISA, ACA, FLSA, COBRA, pay transparency and other applicable laws.
Process Optimization & Continuous Improvements
Leverage technology, automation, and self-service tools to enhance the employee and manager experience in benefits and compensation transactions.
Identify process inefficiencies and lead improvement initiatives within HRSS to optimize service delivery.
Develop and enhance HR knowledge tools to drive self-service adoption and reduce escalations.
Provide training and support to HRSS employees on benefits-related processes, tools, and policies.
Facilitate clear communication of benefits policies, programs, and changes to employees and key stakeholders.
Stakeholder & Vendor Management
Act as the primary point of contact between HRSS and COEs for benefits and compensation operational matters.
Develop and maintain strong partnerships with HRBPs, Total Rewards teams, payroll, finance, and external benefits vendors.
Manage vendor administration relationships to ensure high service levels, cost-effectiveness, and compliance with contract terms.
Facilitate clear communication of benefits policies, programs, and changes to employees and key stakeholders.
Data-Driven Insights & Service Performance
Utilize analytics to assess benefits program effectiveness, service performance, and employee utilization trends.
Provide data-driven insights and recommendations to leadership regarding benefits strategy and optimization.
Analyze and report on key benefits metrics, identifying trends to drive operational enhancements and strategic decision making.
Ensure adherence to Service Level Agreements (SLAs) and identify areas for enhancement in benefits service delivery.
Special Projects & Compliance Oversight
Lead and participate in HRSS and Total Rewards special projects, including benefits policy implementations and system enhancements.
Act as a liaison with internal and external stakeholders to ensure compliance with regulatory requirements, such as ACA, ERISA, HIPAA, COBRA, and FMLA.
Drive initiatives to enhance employee awareness and understanding of benefits offerings through education and engagement strategies.
Leadership & Team Development
Lead and develop a team of HRSS professionals handling benefits and compensation administration.
Provide coaching, mentorship, and training to ensure team members have the necessary skills and knowledge.
Foster a culture of customer service, accountability, and continuous learning within the HRSS function.
Knowledge, Experience , and Skills:
Extensive expertise in benefits and compensation programs, including administration, compliance, and benchmarking at a regional or global level.
Experience managing large-scale benefits or compensation programs in a complex, global organization
Strong analytical and strategic thinking skills, with the ability to interpret data and provide insights that influence decision-making.
Proven ability to lead large-scale benefits and compensation projects, including vendor selection and implementation, cost analysis, and process improvements.
Experience in regulatory compliance related to compensation and benefits.
Excellent stakeholder management skills, with the ability to collaborate with senior leadership, HR business partners, and external vendors.
Strong knowledge of benefits and compensation regulations, including ERISA, ACA, FLSA, and global regulatory requirements.
Ability to develop and execute communication strategies for benefits and compensation programs to drive employee engagement and understanding.
Leadership and people management experience, with the ability to mentor and develop team members.
Strong financial acumen, including budget management and cost optimization strategies.
Proficiency in HRIS systems, compensation software, and data analytics tools.
Basic Qualifications:
High School and Eleven Years' Experience OR Associate Degree and Nine Years' Experience OR Bachelor's Degree and Eight Years' Experience OR Masters' Degree and Six Years’ Experience
7-10 years’ of progressively increasing experience administering Benefits or Reward Programs
Minimum 5 years’ experience in people management
Minimum of 6 years of experience using HR and Payroll systems (e.g., Workday, SAP, UltiPro, Oracle, PeopleSoft, Lawson, ADP, Safeguard)
Preferred Qualifications:
Master’s degree or advanced certification (e.g., CEBS, CCP, SHRM-SCP) preferred.
Experience in the biopharmaceutical or life sciences industry.
Proven experience working with Workday or similar HRIS systems.
Demonstrated success in influencing executive leadership on benefits and compensation strategies.
The salary range for this position is: $126,565.00 - $163,790.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.
For additional benefits information, visit:
https://www.gilead.com/careers/compensation-benefits-and-wellbeing
- Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.
For jobs in the United States:
Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.
For more information about equal employment opportunity protections, please view the 'Know Your Rights' (https://www.eeoc.gov/employers/eeo-law-poster) poster.
NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT (http://www.dol.gov/whd/regs/compliance/posters/eppac.pdf)
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT
PAY TRANSPARENCY NONDISCRIMINATION PROVISION (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.
Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.
For Current Gilead Employees and Contractors:
Please apply via the Internal Career Opportunities portal in Workday.
Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.