FirstBank Jobs

Title: Sales Support Specialist Lead

Location: This position will work a hybrid model (remote and office). Ideal candidates will live within 50 miles of one of our PulsePoint locations.

The Sales Support Specialist Lead will be responsible for leading Sales Support Specialists and Sales Assistants in support of Sales Account Executives and Account Managers with coordination role in the RFP process for brokers and groups.

How you will make an impact:

• Coordinates with proposal units on RFP responses to brokers and groups and maintains various system updates for proposal and sales activity.

• Works with Sales Account Executives and Account Management personnel in selling, servicing and retaining brokers and clients.

• Assists in the development and oversees the implementation of policies and procedures.

• Evaluates and recommends changes in procedures or methods in areas that affect the sales support team.

• Audits inquiries and phone calls to ensure compliance.

• Coordinates training and communication of procedure changes for sales assistants and sales representatives.

• Completes projects as requested by sales directors.

• Directly supports the Sales Managers in the regions assigned in the acquisition of new business, in such activities as open enrollment meetings, administrative projects and support team activities.

• Assists in training new Sales Assistants and Sales Support Specialists.

• Coordinates Sales system and reporting activity (ie Sales Force.com) to include reporting support and data validation, triage and issue resolution, updates and enhancement, and procedure maintenance.

Minimum Requirements

• BA/BS

• Mnimum of 3 years of related sales/marketing experience; or any combination of education and experience which would provide an equivalent background.

Preferred Qualifications

• Dental, Vision, Supplemental Health Knowledge highly preferred.

For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

For candidates working in person or remotely in the below location(s), the salary* range for this specific position is $33.81/hr. to $55.32/hr.

Locations: California

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.