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The Reentry Works Case Manager is responsible for providing services and programming to individuals referred to Reentry Works. The Reentry Works Case Manager will work with referred participants on an individualized employment plan, deliver a series of one-on-one lessons covering employment preparedness education, financial literacy, deliver an evidenced informed curriculum entitled, Cognitive Behavioral Interventions Employment Adult (CBI-EA), assistance with job search and retention support.

Agency Culture and Values:

At Connections Work, we have core beliefs and behaviors that define our culture. We believe that all people have value, mistakes do not define us, how we show up each day is critical to our success, and psychological safety is a basic human need. We believe that not everyone has the same opportunities, and that positive change is possible through hope, opportunity and second chances.

All employees, leaders, members of the Board of Directors and volunteers are all encouraged to embed these beliefs into their practices, policies, procedures, decisions, and interactions at Connections Work, and model our defined behaviors that stem from these beliefs.

Essential Functions:

To perform this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made.

1. Conduct essential functions of the Connections Work Reentry Works program; including conducting orientation, completing client assessments, scheduling group sessions and individual appointments, aiding with obtainment of proper ID and ancillary supports, monitoring clients' progress and fitness for employment and making decisions regarding continued client participation.

2. Supervise a caseload of referred clients including, but not limited to the following responsibilities:

a. Develop and discuss employment plans;

b. Identify potential job opportunities;

c. Aid in the job search process;

d. Provide job coaching;

e. Utilize established protocols and coordinate employment efforts with the Employment Development Specialist;

f. Monitor employed clients to ensure retention and be available should that employment end and new employment must be obtained.

3. Establish and maintain communication with program referral sources. This includes keeping referral sources updated with participant progress when necessary.

4. Document pertinent information in appropriate files, spreadsheets and the case management database. This information incudes, but is not limited to client participation and progress and information needed for statistics and outcomes.

5. Facilitate cognitive curricula, Workforce Development and Personal Finance workshops to clients in group and one-to one setting and fill in for other facilitators when necessary. Use and reinforce information and techniques from this curricula and workshops during client interactions. Provide training to Connections Works staff members for Cognitive Behavioral Intervention curricula when certified.

6. Provide interventions and/or instruction for internal value system, appropriate interpersonal skills in the workplace, and other barriers to wellness with clients that demonstrate a need for these added supports.

7. Attend and actively participate in applicable team meetings.

8. Provide backup support to all operations of the agency including, but not limited to the Computer Based Learning Center (CBLC), the Pretrial program, the Reentry program, and the reception desk, as applicable and as needed.

Special Requirements:

1. Must possess a valid Driver's License, have access to a vehicle and be willing to travel to and work within various locations as needed in order to conduct agency business. Some locations require working within the confines of a secure facility and in close contact with residents thereof.

   2. Must be Bilingual in English and Spanish with skill in oral and written communication, including Spanish communication.

2. Must have valid personal vehicle insurance, including providing proof.

3. Must have an acceptable motor vehicle record check.

4. Must complete ongoing trainings and/or certifications as required for position.

5. Must abide by the policies and procedures detailed in the Connections Work Personnel Policies and Procedures Manual, the relevant sections of the PADOC and the PBPP Code of Ethics, Codes of Conduct and PREA Standards, and the relevant sections of the BCJS manual.

Additional Responsibilities:

Perform any related duties as directed by management.

Keep professional relations at a high standard with Connections Work, Berks County Jail System (BCJS), the PA DOC, the PBPP, RMCTC, HFHBC and other service providers, criminal and juvenile justice system officials, volunteers, mentors, partners and related professionals.

Ensure that contractual mandates are met related to client service.

Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of Connections Work.

Connections Work is an equal opportunity employer.

Job Type: Full-time

Pay: From $18.67 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

Application Question(s):

• Do you have access to a vehicle and the ability to travel? (travel is local and is minimal)

Language:

• English & Spanish (Required)

License/Certification:

• Drivers' License & Proof of Insurance (Required)