Job Information
Dignity Health Radiology Scheduler in Redding, California
Overview
Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.Dignity Health Medical Group – North State a service of Dignity Health Medical Foundation is a multi-specialty clinic with eleven locations in Redding and Red Bluff. Along with our local affiliated Dignity Health hospitals (Mercy Medical Center – Mt. Shasta Mercy Medical Center – Redding and St. Elizabeth Community Hospital) we offer an integrated care delivery system that provides high quality compassionate care in family medicine, internal medicine, OB/GYN, cardiology, neuro-interventional, general surgery, endovascular surgery, endocrinology, ENT, colorectal surgery, thoracic surgery and orthopedic surgery including general total joints and spine.
Responsibilities
The Radiology Scheduler interfaces with patients Imaging facility and Radiologist to perform all functions related to the coordination of imaging scheduling. Their key responsibilities are the following:
Schedule Imaging Appointments
Cancel Imaging Appointment
Reschedule Imaging Appointments
Scheduler will obtain and enter into Cerner scheduling the following:
Medical history
Screen patient for medically implanted devices pain pumps pacemaker prosthetics metal in the body etc.
Inform patient of medication limitations labs exam preparations ( food water contrast etc.) when needed
Obtain and input demographics insurance authorization and run eligibility in Cerner & GECB
Obtain prior imaging information place request for images in Cerner for the IP department to order to have loaded in PACS prior to patient appointment for comparison
Scheduler will work with Radiology technologist and or Radiologist to protocol exam to ensure patient safety. When applicable the scheduler will communicate with referring provider via phone call or Cerner message center for additional patient medical information prior imaging locations medically implanted device manufacturing number if patient Is unable to provide. Effective communication with authorization team lead scheduler supervisor & imaging facility. Perform other duties as assigned.
Qualifications
Minimum Requirements:
One (1) year experience in a centralized scheduling call center setting and or minimum of two (2) years clinical experience in a health care setting.
High School diploma or equivalent.
Excellent interpersonal, organizational, and customer service skills are essential.
Keyboarding skills and the ability to utilize computer equipment and software are required, as is experience with other types of standard office equipment.
Team player, able to multi-task, self-starter, detail oriented, and proactive.
Preferred Qualifications:
Certified Medical Assistant (CT MA)
Familiarity with an electronic practice management system is preferred.
Experience with multi-line phones/ACD phones preferred.
Knowledge of medical terminology preferred.
Pay Range
$23.00 - $30.22 /hour
We are an equal opportunity/affirmative action employer.