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Microsoft Cloud Operations and Innovation team (CO+I) is the team behind the Microsoft’s Cloud infrastructure and is responsible for innovating, planning designing, building and operating one of the largest datacenter fleets in the world. We support product teams by providing the secure and compliant, cost efficient and highly available global infrastructure that Microsoft’s customers depend on.

To keep up with rapidly changing customer and business demands, CO+I is looking for a Technical Program Manager who can lead complex changes to our global infrastructure in partnership with business and engineering stakeholders. The successful candidate will be a self-starter who thrives in ambiguity, with attention to detail, has an ability to work in a fast-paced, ever-changing environment and a desire to help shape the overall business. You will lead multiple simultaneous large-scale initiatives with a balance of technical leadership and strong business judgement.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Lead delivery of strategic initiatives within the CO+I as well as across the company, leveraging results-oriented, metrics-driven programmatic approach​

• Develop and maintain a long-term program roadmap, mitigating risks including technology shifts, industry or market constraints, and cost/pricing pressures​

• Guide teams through the development of problem statements, frameworks and methodologies to address crucial business, customer or market opportunities

• Orchestrate efforts to define and implement recommended solutions on large cross-functional projects with internal teams and external partners, holding teams accountable to achieve desired outcomes throughout the program lifecycle (e.g., quality, compliance, security, safety, sustainability, time-to-market).

• Advance CO+I’s Program Manager (PM) capability by evaluating and improving program management capabilities and encouraging and applying PM best practices across the organization

• Drive simplification and automation to evolve processes, services, and solutions, to increase agility and efficiencies while lowering costs

• Develop and coach a world class program management team that successfully delivers complex, impactful, visible infrastructure projects and programs

Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

Qualifications

Required Qualifications

• Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development

• OR equivalent experience.

• 3+ years experience managing cross-functional and/or cross-team projects.

Preferred Qualifications

• 8+ years of experience managing cross-functional and/or cross-team projects.

• Command of common process improvement methodologies (Lean, Six-Sigma)

• Ability to interact with both technical & business subject matter experts across multiple organizational levels

• Familiarity with change management methodologies & ability to drive solution adoption across the organization

• Creative problem-solving & analytical skills to drive insights and understand root causes combined with a “sense of urgency” to develop solutions

• Previous experience with advanced data analytics & modeling

• Previous experience in datacenter infrastructure management

• Engineering or master’s degree or equivalent experience

Technical Program Management IC5 - The typical base pay range for this role across the U.S. is USD $137,600 - $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 - $294,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until July 12, 2024.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .