FirstBank Jobs

Description CLRO is responsible leading multiple teams across the system to provide strategic and operational Labor Relations advice, programs, systems, tools, and protocols and policies. Responsible for influencing and partnering with Human Resources, Legal, Finance, and Operations leaders to promote the highest quality experience for core leaders and caregivers. The role will also be responsible for creating and implementing consistent best practice approaches to positive employee and labor relations, consistent alignment with HR policies, establishing appropriate protocols and ensuring compliance with regulatory requirements and collective bargaining agreements. This work is done in a manner that integrates and aligns System-wide Human Resources systems and operations with the caregiver engagement objectives of providing a healthy work environment for all caregivers. ESSENTIAL FUNCTIONS Provides leadership in the provision of labor relations services, strategic people priorities, current and long-range organizational goals and objectives. Leads the integration and alignment of labor relations programs to achieve consistency with the needs of the business objectives and align with the Core Values. Develops, with key stakeholders, strategies and recommendations for enhanced caregiver and core leader experience; partners with other COEs and operational leaders to develop long range plan budgets, strategic workforce plans (both short-term and long-term) and expected outcomes. Leads the development and implementation of communications and training programs for managers and caregivers to help them better utilize the labor relations services. Builds and develops a strong functional team through effective recruiting, training, coaching, team building and succession planning. Works in concert with Labor Relations managers and directors to articulate goals for team. Manages virtual teams effectively and ensures resources are allocated appropriately and skills / competencies to deliver results. Fosters a culture of service excellence. Manages complex vulnerability assessments and team recommendations to improve the working environment of all caregivers Leads development of labor relations training strategy including content and delivery approach for key caregiver labor relations programs, processes, initiatives, and policies. Provides subject matter expertise on grievance administration and provides strategic support for arbitrations. Provides ongoing consulting guidance, coaching and training to Field HR leaders and staff, as well as operational leaders, with respect to labor relations programs and activities. Proactively identifies internal and external labor relations trends and issues, including union legislative and organizing strategies, and develops recommendations. Proactively collects, analyzes, interprets, and prepares reports on labor activity. Translates into actionable information that can used to set/adjust strategies and plans. In conjunction with LEBC, partners with Field HR to support ongoing labor relations and contract negotiations. This includes complex, high-risk grievances, support for requests for information and unfair labor practice charges, contract language interpretations, preparing for contract negotiations and supporting contract implementations. Integrates Mission throughout each step of the Caregiver Relations process Uses measurements to predict needs and signals course correction. Accountable for presenting metrics that monitor and assess labor relations related activities and assures the strategies and tactics are on target to meet organizational needs. Ensures customer-oriented metrics are developed and reported QUALIFICATIONS Bachelor's Degree in Human Resource Management, Organization Development, Industrial Relations, or related field; or equivalent educ/experience<