Job Information
DEFTEC Knowledge Manager in Reston, Virginia
per year Range | Reston, VA, USA | Salary | Full Time
Knowledge Manager
DEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. We are inspired by the critical missions of our clients, and we are driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products.
Position Overview
The Knowledge Manager supports the Operations Department (OP), Operations-Integration Directorate (O-I), at the Defense Threat Reduction Agency (DTRA). The Knowledge Manager (KM) will support the Operational Effects Division (OPX). The KM will manage the processes of organizing, creating, using, and sharing collective knowledge to increase senior leader situational understanding of customer support effects, determine future areas of investment and improvement, and enable threat awareness and understanding for its supported global customers.
Job Responsibilities
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign additional duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Continuously improve data visualization capabilities at briefings to enable accurate and timely DTRA senior leader decision-making.
Manage SharePoint sites and Intelink Sites.
Encourage a culture of knowledge-sharing and collaborative workflow among departments and project teams.
Provide daily updates on all operations, activities, initiatives, and DTRA client-performance data.
Ensure employees understand the knowledge management process including the purpose of doing so.
Ensure the right knowledge goes to the right people, and that this information is promptly applied to business activities.
Monitor progress and learning processes by keeping track of engagement, project outcomes, and other metrics.
Provide relevant coaching, training, and support to champion a knowledge management culture.
Ability to develop branch distribution lists
QUALIFICATIONS
Required Qualifications
Bachelor's Degree from an accredited college or university.
Must possess an active Top Secret security clearance and be eligible for immediate SCI nomination and indoctrination.
Must be a U.S. Citizen
Experience working in a time-sensitive environment with a high-level of accountability.
Ability to conduct a KM assessment and then generate a plan to correct it based on your KM expertise.
Demonstrated experience in the ability and skills to manage multiple projects, keep track of, or adjust, existing tasks while identifying new tasks and expectations as projects evolve.
Proficiency with MS Office applications (e.g., SharePoint, Word, PowerPoint, Excel, and Project).
Demonstrated ability to write clear, concise, and articulate correspondence with a focus on quality control and attention to detail; excellent oral and written communication skills geared towards senior executives.
Strong interpersonal and customer service skills that foster teamwork and create positive relationships with staff and principals.
Working knowledge of coordination requirements for the successful preparation and approval of reports, briefings, memoranda, and presentations.
Ability to prioritize, multi-task, plan, problem solve, and adapt in a fast-paced and strategic environment under minimal supervision.
Preferred Qualifications:
A minimum of ten (10) years of military experience in operations; tactical or joint operations center experience preferred.
DEFTEC offers a comprehensive whole-life benefits package that includes medical, dental, vision, holiday, paid time off, 401K with a match, life insurance, short/long-term disability, and educational reimbursement.
DEFTEC is a Drug-Free Workplace where post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.
AAP/EEO Statement
DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type based on actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding , and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.