Job Information
Charles Schwab Director, Relationship Management in Richfield, Ohio
Your opportunity
We believe, when done right, investing liberates people to create their own destiny. We are driven by purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm, and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.
As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible, and understandable for all. As we enter our fifth decade, we are looking for talented, innovative, and driven people who believe they can help themselves, and our clients, create a better future.
Charles Schwab has been a leader in financial services for nearly five decades, working to make investing more affordable, accessible, and understandable to all. Driven by our purpose to champion every client’s goals with passion and integrity, we’re committed to providing an environment that respects and appreciates the diversity of our employees, our clients, and the communities we serve. Our goal, as seen through clients' eyes, is that Schwab continuously improves on being a premier financial service provider through best-in-class service, technology, products, people, and advice.
We are seeking a Director, Relationship Management who will:
Lead a team of consultant relation advisors to increase brand and service offering awareness among key consulting firms and their teams.
Develop and execute on Workplace Financial Services’ consultant engagement strategy to drive new business opportunities through key consulting firms and retirement consultants/advisors.
Drive growth by strengthening relationships and communicating effectively via all appropriate means (e.g., face-to-face, phone, email, webinars, conferences, etc.) with senior level executives of the industry’s most influential retirement plan consulting firms, retirement consultant/advisors, and field contacts.
Strategically review and align resources to deepen relationships with key consultants in the industry.
Provide Business Acceptance with consultant trends and insights related to firm specific strategic priorities that may impact pricing.
Work closely with Consultant Support in completion of consultant requested inquiries, providing direction to Consultant Support where needed.
Support satisfaction levels by working closely with the Schwab Sales, Service, and Investment Teams to identify and facilitate opportunities to address retirement Plan consultant/advisor and plan sponsor needs.
Establish Schwab as a trusted partner and industry thought leader by providing consultant firms, retirement consultants/advisors, field representatives, and research teams with insights on industry trends and topics.
Maintain strong consultant/advisor engagement levels by conducting due diligence meetings to review changes or enhancements to Schwab’s offering, product, and/or perceptions in the marketplace.
Serve as a main contact and facilitator for any consultant or advisor retirement-related requests for both the home office and the field.
Communicate consultant insights internally to our key business partners and service teams.
Coach and develop talent for consultant relations effectiveness.
Base Compensation: $101,000 - $224,400. Your compensation may be different. Talk with your Talent Advisor to learn more. In addition to the salary range, this role is also eligible for bonus or other incentive opportunities.
What you have
Bachelor’s degree preferred.
10+ years of directly related work experience in sales, retirement consulting and/or relationship management.
7-10 years people leadership experience, with experience in sales leadership preferred.
Excellent communication skills (oral and written) required.
Excellent prioritization skills.
Active and valid FINRA Series 7 & 66 (or 63/65) licenses required (may consider a condition of employment for highly qualified candidates).
FINRA fingerprinting required.
What will set you apart:
Ability to build and cultivate strong, reputable relationships with key consulting firms and their internal decision makers.
In depth knowledge of retirement plan markets and investment solutions.
Success communicating via multiple channels and building strong business relationships.
Will travel up to 50% of the time, including overnight stays, via air travel, train, and/or automobile to various states to attend meetings with key parties within assigned distribution channels. Normal working conditions, remote available.
Ability to manage multiple priorities with strict deadlines.
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
What’s in it for you:
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.