FirstBank Jobs

ACCOUNT CLERK III - THIRD-PARTY PAYMENT SPECIALIST

[ST. CHARLES COUNTY COLLECTOR OF REVENUE

**[SALARY: $40,815.32 per year

**[This is a full-time, 40 hour per week position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs.

**[PURPOSE: [The purpose of this position is to process and manage third-party payments, to perform a variety of complex bookkeeping tasks, and to provide lead worker assistance to other staff. The work is performed under the direction of the Assistant Collector.

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+-----------------------------------------------------------------------+ | - Responsible for handling complex bookkeeping tasks related to | | Electronic Payment Processing and Electronic Delinquency | | Reporting | +-----------------------------------------------------------------------+ | - Responsible for compiling and reconciling complex file | | comparison, record-match, and exception reports for taxpayers | | participating in electronic payment programs | +-----------------------------------------------------------------------+ | - Provides assistance to window clerks with payments | +-----------------------------------------------------------------------+ | - Provides technical assistance to General Service Reps | +-----------------------------------------------------------------------+ | - Serves as back up for other Account Clerk Ill's | +-----------------------------------------------------------------------+ | - Utilizes Spreadsheet and Query software to perform extensive | | research involving tax accounts and multi-account payers | +-----------------------------------------------------------------------+ | - Communicates issues, findings, and resolutions to appropriate | | parties which may include taxpayers, mortgage companies, taxing | | services, leasing companies, attorneys, taxing authorities, | | banks, trustees, and other county departments | +-----------------------------------------------------------------------+ | - Communications may be verbal and/or written and often include | | providing sufficient supporting documentation | +-----------------------------------------------------------------------+ | - Reviews overpayment and changed reports to either issue refund | | checks or apply as advance payments for future tax years | +-----------------------------------------------------------------------+ | - Performs special projects demanding knowledge of taxation and | | collection statutes | +-----------------------------------------------------------------------+ | - Handles difficult customer relations, performs overrides on | | transactions with supervisor approval, and cuts checks | +-----------------------------------------------------------------------+ | - Assists with opening or closing procedures for the department | +-----------------------------------------------------------------------+ | - Assists taxpayers at windows or phone as needed to handle routine | | and non-routine tax collection. | +-----------------------------------------------------------------------+