FirstBank Jobs

Job Description

n enterprise IT client is looking to hire a UX Writer / Content Strategist to help with a large application development project that brings together several different teams and organizations. In this role, you will write content for digital platforms, which includes explanation and instructions for various devices. This person will be fully responsible for all of the writing to ensure there is clear, concise and has the intended tone. While they will be doing hands on writing, they will also be sitting down with other teams to help guide and improve their current content and content strategy. They will also need to be able to create and maintain a consistent tone in their writing. The ideal candidate will have experience creating written content for a mobile and web applications that instructs consumer users. This person will need to provide writing samples, specifically with content that instructs and calls the user to the next action.

This will NOT be Marketing Communications content, but UX Writing and instructional Content for digital touch points for digital and web products on desktop and mobile platforms. While you will have UX Designers helping with the content display, this person needs to be aware of how the content will need to be laid out in the apps and the constraints that might come with those. This person will work heavily with software developers and UX Design teams, using JIRA as the primary documentation and ticketing software.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

Bachelor's Degree in Technical Writing, English, Journalism, or similar

4+ years of experience in UX writing / producing user facing copy for digital products and apps

Experience collaborating with UX design, development and marketing teams on content design and strategy

Experience writing clear & concise instructional content such as product descriptions, onboarding, step by step guides

Experience adhering to brand tone and voice while providing a delightful and enjoyable content experience for users

Experience using JIRA null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.