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Intuit Principal Product Manager, Virtual Expert Platform. in San Diego, California

Overview

Come join the Virtual Expert Platform (VEP) as a Principal Product Manager (PPM). VEP delivers core common capabilities for all Intuit customers and products worldwide and plays a critical role in driving customer benefit, growth, and long-term differentiation for the company. Our team fosters an environment of technology innovation and customer obsession. This PPM will focus on onboarding QuickBooks Live to VEP.

What you'll bring

  • 10+ years of experience leading cross-functional teams to deliver best-in-class platform solutions.

  • Is data-driven with a proven track record identifying product experience success measures while working with analytics teams/tools to track KPIs.

  • Excellent communication skills – both oral and written and a track record of gaining confidence in executive management.

  • An exceptional drive - applying the nuances of influencing based on the situation, knowing when to push and when to ease, driving through designs, ideas, and roadmaps.

  • Has a 'can do' attitude with an entrepreneurial mindset and is comfortable working in a fast-paced, ambiguous environment.

  • Extreme ownership and sweat the details.

  • A demonstrated passion for delivering superb customer experiences.

  • Learning mindset, curious, bold, self-aware, and humble.

  • Experience developing and coaching high-performance teams.

  • Undergraduate degree required; MBA is a plus; equivalent experience will be considered.

  • Technical Product Management DNA and subject matter expertise in platform products.

How you will lead

  • Expert individual contributor who leads a product line or very complex, high impact offerings.

  • Strong in executing data analysis.

  • Independently structures in-depth analyses.

  • Demonstrates creativity and innovation in problem solving.

  • Makes connections between disparate pieces of information.

  • Shapes ideas for solving customer problems into opportunities for business growth.

  • Recognizes and confronts underlying problems and difficult business realities.

  • Anticipates actions and reactions in the market.

  • Identifies issues in need of resolution.

  • Specifies stakeholders and clear roles for a decision.

  • Frames decisions with clear objectives and context.

  • Drives and communicates sound, data-based decisions.

  • Balances customer, employee, and shareholder needs.

  • Streamlines decision-making.

  • Confidently makes decisions despite ambiguous data.

  • Considers upstream and downstream operational impacts as decision inputs.

  • Balances long-term vs. short-term objectives.

  • Breaks logjams on lingering decisions.

  • Helps team discern when to apply informed judgment in lieu of data.

  • Assigns and enforces decision authority at appropriate levels.

  • Allocates time based on group priorities.

  • Provides clear objectives to help teams prioritize work.

  • Pushes back on low impact work.

  • Aligns resources with priorities.

  • Frees resources to drive change by systematically cutting low return activities.

  • Rebalances resources considering impacts to all stakeholders.

  • Meets deadlines.

  • Applies process excellence techniques.

  • Runs efficient meetings.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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