Job Information
Robert Half Client Services Specialist - Spanish Speaking in San Mateo, California
Description
MUST BE FLUENT IN SPANISH
Our client, a Non-Profit organization, in San Mateo, CA is seeking a contractor to work in Client Services. This role requires in skills speaking with clients face to face, video, or phone. You are someone that has experience working with a diverse population including those who may have experienced challenges, crisis, or adversity. If you enjoy working with people and want to make a difference, this may be for you. Apply today!
This role's duration goes to end of October/November 2024 with possible extension.
Responsibilities:
• Engage directly with clients seeking services
• Perform intake procedures, screenings, and assessments of clients to determine feasible options
• Provide crisis counseling and develop plans to reach a timely resolution of crises
• Communicate effectively with prospective clients about their assessment results and the rationale for the proposed course of action
• Divert clients by providing services, referrals, and mediation to resolve barriers
• Perform administrative duties such as maintaining complete, compliant, accurate, timely, and organized client files
• Perform data entry and reporting, ensuring data quality standards are met.
Skills required include Client advocacy, Client communications, Client engagement, Client Intake, Administrative Assistance, Administrative procedures, Administrative skills, Spanish Language.
Requirements • Minimum of 2 years of experience in an administrative role or a similar position
• Proficiency in client communication, engagement, advocacy and intake
• Demonstrated experience in administrative procedures and assistance
• Strong administrative skills, including planning, organizing and managing tasks
• Proficiency in Spanish language, both written and spoken
• High level of attention to detail and ability to multitask
• Excellent verbal and written communication skills
• Ability to work independently and collaboratively within a team
• Proficient in the use of standard office software such as Microsoft Office Suite
• Strong problem-solving skills and ability to make sound decisions
• High level of professionalism and ability to maintain confidentiality
• Proven ability to manage time effectively and meet deadlines.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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