Job Information
Apple Device Services Senior Manager in Santa Clara, California
Device Services Senior Manager
Santa Clara,California,United States
Software and Services
Are you looking for a great opportunity to work in a team passionate about delivering large-scale and world-class services within Apple? As a Device Services Senior Manager, you’ll be leading two Ops teams in different locations, as well as an Engineering team. Device Services provides a wide range of infrastructure where engineers test their features and products throughout the development lifecycle. Apple’s Software Engineering group is renowned for its work in user experience, integration, functionality and lifestyle. It's a critical component of Apple's ecosystem and one that continues to break new ground every day! This kind of success has been the result of very skilled people working in an environment which fosters creativity, cooperation and the solving of old problems in new ways. If that sounds like the kind of place that you find intriguing, then this may be the place for you!
Description
The team you’ll lead provides critical, large-scale, and complex services for Apple. You will be responsible for reliably and efficiently deploying and supporting these services. You will work closely with cross-functional partners and customers to ensure we deliver the best-in-class services. You’ll provide direction to your team, help define roadmap across functional disciplines, and collaborate with key partners to offer robust and reliable services for Software Engineering within Apple. Passion for operational and engineering excellence is required. Additionally, a candidate must also have: - Ability to help grow and develop a team - Proven track record of consistent execution - Strong sense of ownership and accountability - Proactive, having a can-do attitude, and going above and beyond to solve problems - Data driven decision making - Experience of leading first-level managers
Minimum Qualifications
BS in Computer Science or related field, or equivalent experience.
2-3 years of managing a SRE or a software engineering team
Excellent communication skills
Key Qualifications
Preferred Qualifications
Emphasis on SRE as an engineering discipline with a focus on reliably scaling and deploying distributed systems
Experience in supporting infrastructure and services
Demonstrate ability to set measurable goals and KPIs
Ability to work and influence across teams and organizations
Education & Experience
Additional Requirements
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $192,700 and $351,200, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)
Apple Footer
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .
Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .
Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.
Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .
Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .