Job Information
CACI International VolP & Unified Communications Specialist in Scott Air Force Base, Illinois
VolP & Unified Communications Specialist
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Top Secret
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
What You’ll Get to Do
CACI is looking for a VoIP and Unified Communications Specialist to support our customer on the DISA GSM-O II program. This position is for the Unified Capabilities O&M Incident Management Desk within DISA’s 24x7 Network Operations Center (NOC) on Scott Air Force Base, Illinois, or Hill AFB, Utah, supporting worldwide voice and video services. Shift work to include nights and weekend duty is required. The position may include extended periods of sitting while on a computer or phone and speaking with customers.
More About the Role
Conduct network and telecommunications system incident investigation.
Monitor DoD-wide voice/video support hardware and services (legacy and current offerings): Voice telephony switching on Unclassified and Classified networks, mobile flyaway kits, Voice Internet Service Provider (VISP), and Video Teleconferencing (VTC) systems.
Maintain, troubleshoot, document, and repair network devices, including phone systems, call managers, VTCs, network infrastructure, and trunk circuits.
Analyze network and telecommunications alarms and identify potential issues/solutions.
Identify, recommend, and implement simple solutions for smooth continuing operation of the DISN network as capacity needs change.
Conducts training of newly hired technicians.
Works under limited to no direct supervision.
Other job requirements as assigned.
You’ll Bring These Qualifications
Proficiency in two or more of the following: TDM telephone switches, VoIP, Call Manager, VTC systems
Competency in two or more of the following devices/vendors: CISCO, Juniper, Nortel, ACME Packet, Oracle, Palo Alto, Session Boarder Controllers (SBC), H.323 endpoints.
Ability to perform troubleshooting, configuration, and restoration of services across multiple platforms.
General understanding of IP and transport network topologies.
High School Diploma and 2-4 years of relevant technical experience.
Must hold Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) prior to start date.
Ability to participate in a 24/7 shift work environment, including working nights and weekends.
Must have an active, in-scope US Top Secret Government-issued security clearance, with the eligibility to obtain a Top Secret/SCI clearance upon offer award.
Due to the nature of the work and contract requirements, US Citizenship is required.
These Qualifications Would Be Nice to Have
Motivated self-starter with strong written and verbal communication skills and the ability to create complex technical reports on analytic findings.
Certification in Network Technology, e.g. CCNA
What We Can Offer You:
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
Company Overview:
CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits)
The proposed salary range for this position is:
$57,500-$117,900