Job Information
Alaska Airlines Director Cargo Compliance & Safety Support in SeaTac, Washington
Company Alaska Airlines
The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
Role Summary
The Director, Cargo Compliance. Safety and Support sets the long-term strategy and oversees the financial performance for cargo compliance, the Cargo Call Center, and Cargo Network Support Programs for the Cargo Division at Alaska Airlines (AS) and Horizon Air (QX). As a people leader, this role establishes strategic goals and direction for a team of leaders and individual contributors to ensure industry-leading standards of compliance, safety and quality are maintained.
Key Duties
Influence system station operations leaders and stakeholders to support compliance activities.
Partner cross-divisionally with Airport Operations & Customer Service, IT and Finance to drive the application of effective compliance and cost across for the cargo division.
Ensures Known Shipper and Cargo Claims departments are managed as per established regulations.
Direct all aspects of cargo operations 24 hours/day with full authority to make decisions critical to maintaining Company cargo operating and safety objectives.
Establish the long-term strategy for the cargo operations including long term policies and procedures, productivity enhancements, and the operationally impacted elements of the cargo technology roadmap.
Spearhead the company’s Unit Load Device (ULD) management and procurement process.
Develop people through effective performance management and ongoing feedback, focusing on fostering strategic and systems thinking, development of talent, and succession planning across teams and disciplines.
Shape culture of the team through action, presence, and reinforcement of behaviors.
Job-Specific Experience, Education & Skills
Required
8 years of operations management and/or regulatory compliance experience.
5 years of leadership experience, with at least 2 of those years directly leading people.
Bachelor's degree, or an additional two years of relevant training/experience in lieu of this degree.
Ability to develop new ideas to improve safety, compliance and efficiency.
Ability to present complex problems and situations to senior/executive leadership and to drive resolutions with limited guidance.
Demonstrated ability to influence and drive change cross-divisionally for mutually beneficial strategic and operational impact.
Strong communication (e.g., verbal, written, presentation) and interpersonal skills, with the ability to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization, and with key external business partners.
Exceptional integrity, with impeccable ethics in safety and compliance.
Innovative, apolitical, resilient, fact-based and creative solutions-focused mindset, with ability to thrive in a rapidly changing, collaborative environment and to manage conflict.
Demonstrated ability to quickly scope situations, develop an accurate understanding of risks, and develop plans responsive to those risks.
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Exceptional integrity, with impeccable ethics in safety and compliance
Salary Range
$157,700 - $252,300 / year
Total Target Compensation Range (incl. bonus & equity)
$206,810 - $329,790
Salary Details
The pay range and total target compensation package listed above is the expected pay offered for this position at the start of employment. Your pay will be based on multiple factors, including and not limited to location, your relevant experience/level, experience level, and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Note: We don't typically hire at the top of the range.
Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines & Horizon Air with high priority status
Select number of confirmed travel credits provided annually
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Requisition Type Management
Apply by 7:00 PM Pacific Time on 4/10/2025
Location Seattle - Gold Coast Center (GCC)
Regulatory Information Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
A: Y - T1
L: #LI-B
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Job Locations USA-WA-SeaTac
Requisition ID 2025-14240
Category Corporate & Operations