FirstBank Jobs

Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone's life every second of every day. Job Description Position Title: Software Engineer, Operations Support Reports To: Manager, Software Engineering Department: Technology Work Location: United States (Remote) Classification: Salary Position Summary LanguageLine Solutions, a Teleperformance Company, is the global leader of On Demand Interpretation Services, providing language services to more than 28,000 clients worldwide. We facilitate communications by bridging language and cultural barriers to help our customers create understanding, improve productivity, maximize financial performance, build loyalty, and comply with regulations and laws. We utilize the most advanced cloud platforms as well as mobile and digital technologies to instantly link to our worldwide network of over 15,000 highly skilled interpreters in 240+ languages 24x7x365. LanguageLine Solutions is looking for an experienced Software Engineer who is dynamic and excited about being part of a fast-moving and growing team. You will collaborate across the organization to execute the most important company priorities. Essential Functions As a Software Engineer, you will be a part of a growing team of hands-on, passionate professionals delivering critical system functionality & innovative software solutions for internal and external clients. This work will span back-end systems, cloud servers, interpreter desktop applications, and mobile applications that are in the hands of our customers. The ideal candidate will have strong technical skills, the ability to quickly move across different technologies, and the ability to work in a fast-paced environment. Responsibilities of the Software Engineer will include

• Design, develop, modify, implement, and support software components anywhere in the software stack.
• Review and debug code.
• Remain current on new technologies; evaluate and make recommendations as necessary.
• Mentor Software Engineers to allow for skill/knowledge development through advice and coaching.
• Troubleshooting and resolving issues, problems, and errors encountered across our web properties, internal applications and systems as reported or experienced.
• Support LLS' Quality Management System (QMS) to continually improve the Division's processes, procedures, and services; and thereby increase efficiency, productivity, effectiveness, and customer satisfaction.
• Participating in ongoing education and professional development opportunities.

The minimum and maximum full-time annual salary for this role is listed below. Please note that this salary information is solely for candidates hired to perform work within this location. Experience and education refers to LanguageLine Solutions' current salary range for this position. US (Remote) pay range is $140,000.00 - $150,000.00 USD Annually. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Qualifications

7 years hands-on Java experience working with scalable back-end systems.

Experience working in Linux environments.

Experience in agile delivery, as well as DevOps.

Competence in scripting languages such as Python, or Bash shell.

Excellent communi