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Join our Asia HR Service Delivery Team where you will be responsible for daily operational HR processes and provide support and service to our employees and managers regarding general HR-related inquiries in the APAC region. You will also participate various programs to optimize current processes and workflow to improve quality, efficiency, employee experience as well.

Responsibilities:

• Accurately and timely processing of daily operational HR transactions in partnership with managers, including onboarding, promotion/salary adjustment, transfers, offboarding and ad-hoc transactions in the APAC region

• Ensure all data transactions update into Workday from Job requisitions, hiring, onboarding, transfers, personal data changes, compensation changes and termination

• Acts as the first point of contact for employees, managers for all general HR questions and handle queries, address solutions via internal case management system, making sure to generate a high level of employee satisfaction

• Identifies opportunities for process and system improvement, recommends and initiates improvement activities with the aim to increase quality, efficiency, and service level standard

• Develop and maintain Standard Process Procedure (SOP)in alignment with laws, regulations and best practice

• Maintain compliance with labor laws and local regulations and recommend best practices to ensure compliance

• Respond to employee verification requests, such as mortgage references, employment reference letter

• Support talent acquisition operations as needed

• Internal and external audit support including various reports and data analysis

• Analyze HR data and building up report to share insights into business, workforce and HR activities

• Assist in HR initiatives and HR related projects to ensure timely delivery

• Other duties or responsibilities as assigned according to the team

Required Qualifications:

• Bachelor’s degree from an accredited college or university

• Minimum 5 years HR experience and 3 years solid HR operation experiences with MNC

• Experience with Workday

• Good knowledge of Chinese labor laws and regulations

• Demonstrated experience in leading process continuous improvement

• Should be flexible to support operations on varied shifts

• Good in written and oral in English

• Good communication and interpersonal skills

Preferred Qualifications :

• ·Strong self-motivation, responsible·Good knowledge of labor laws and regulation in APAC region·Demonstrated project management skills·Good analytical and problem-solving skills·Excellent customer service skills·Ability to maintain confidentiality and to handle sensitive matters with judgment, tact and diplomacy·Working knowledge in Microsoft Office including Word, Excel, Teams, PowerPoint, and Visio

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide additional company benefits plan that matter to you most, including life and medical insurance/ Critical illness, accident death and disability Insurance, Paid time off (PTO), Paid Sick Leave, Holiday Allowance and among others, the opportunity to prosper in a Fortune 500 company.

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .