Job Information
ASM Global Banquet Server in South Bend, Indiana
Essential Duties and Responsibilities
Be at work and in proper uniform according to the scheduled time.
Follow instructions for each event as given by managers or Banquet Captains.
Assist with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.
Assist with preparing garnishes, beverages, condiments.
Assist with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
Assist with preparation and set-up of event room when necessary.
Prepare tables with place settings as instructed by the Catering Manager and/or Banquet Captain.
Attend pre-function meeting for briefing of event details.
Provide friendly and courteous customer service at all times.
Remain at assigned station and perform duties as assigned according to each event.
Report any customer concerns and/or complaints to Banquet Captain or Catering Manager.
Breakdown tables and banquet equipment after each event.
Clean and return serving pieces to proper storage area.
Adhere to strict grooming standards and policies of the company.
Perform other duties as assigned and deemed necessary.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge of catering services and terminology
Strong guest services skills
Ability to get along well with others.
Ability to receive and carry out instructions in a timely manner.
Education and/or Experience
High School Diploma or GED equivalent preferred.
Six months of general janitorial experience, preferably in a similar environment.
Work independently, exercise judgment, and initiative.
Maintain an effective working relationship with employees and others encountered through the course of employment.
Organize and prioritize work. Remain flexible and adjust to situations as they occur.
Follow oral and written instructions and communicate effectively with others in both oral and written form.
Skills and Abilities
Positive, customer service-oriented attitude at all times.
Strong knowledge of sanitary practices.
Maintains proper grooming and dress code standards.
Work ethic encourages strong urgency and quality in a team environment.
Ability to work with other staff members in the facility.
Ability to undertake and complete multiple tasks.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. This position requires stooping and lifting.
Must be able to lift and/or move up to 50 lbs.
NoteThe essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.