Job Information
Dubai Holding Housekeeping Valet - Rooms - Jumeirah Mallorca in Spain, Spain
About Jumeirah & the Hotel:
For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise.
Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.
As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments.
Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.
Jumeirah Mallorca is located on a cliff and surrounded by pine forests looking over the fishing town of Port Soller. Its 121 spacious guestrooms and suites, all with private terrace or balcony, enjoy stunning views of the port, the Mediterranean Sea and the impressive Tramuntana mountain range; a UNESCO Heritage site. The hotel offers two restaurants, four bars, two swimming pools and a Talise Spa. The hotel is divided into eleven low-rise structures ensuring that visitors experience a truly exceptional and natural environment.
About the Role:
An opportunity has arisen for a Valet position to join our Housekeeping Department in Jumeirah Port Soller Hotel & Spa.
The main duties and responsibilities of this role:
To ensure that all that guest and colleague linen/uniforms are maintained to a high standard of cleanliness, as assigned by the Housekeeping Manager and in accordance to Jumeirah International policies and procedures to ensure maximum guest and colleague satisfaction.
To participate in an efficient team by taking an active interest in the daily running of the Hotel.
To ensure that strict control is carried out when receiving and returning work equipment. Eg: Keys.
To respond to answering pager and carry out any request within the 10 minutes-standard.
To be responsible for the worksheet assigned and ensure that all request are correctly logged and all rooms are cleaned and signed off to the standard required
To follow the Health and Safety manual handling and health and safety procedures closely.
Any lost property found to be taken immediately to the Housekeeping Office to be recorded with all relevant information to ensure safe return to the owner.
To ensure all storage areas are kept clean and tidy at all times.
To ensure that all necessary records and paperwork is completed correctly and passed onto the relevant departments as soon as possible and prior to leaving the shift.
To be responsible for the packing and unpacking of guest’s clothes, assistance with guest dressing needs and cleaning of shoes as and when requested.
About you:
The ideal candidate for this position will have the following experience and qualifications:
Qualifications
Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding.
Good time keeping skills
Experience
One year experience in a similar position
Ability to multitask
Skills
Good level of English and Spanish
Friendly, approachable and professional.
Ability to ensure hotel’s standards, policies and procedures with assigned staff.
Ability to maintain confidentiality of hotel guests and pertinent hotel information.
Ability to prioritise and organise work assignments.
Ability to endure abundant physical movements in carrying our job duties.
About the benefits:
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry. This includes a highly competitive salary and package, excellent training and development opportunities, uniform, laundry services, meals during working hours and retail leisure discounts.