FirstBank Jobs

Express Employment Professionals in St. Cloud MN is expanding its team. We are seeking an outgoing, customer service-focused individual to join us as a Customer Service Representative. We thrive on engagement, challenges, and hard work, and we're looking for someone who shares these values. As a Customer Service Representative at Express Employment Professionals, you'll play a vital role in delivering exceptional service to our clients. Your responsibilities will include engaging with people and addressing inquiries. If you're ready to transition from retail sales to a dynamic environment where you can make a meaningful impact, this could be the perfect opportunity for you! Responsibilities: Serve as our client's primary point of contact, providing exceptional customer service. Conduct professional and friendly phone interactions, confirming appointments and addressing inquiries promptly. Utilize text messaging platforms to confirm appointments and communicate with clients effectively. Assist in coordinating reference checks and skills testing for job applicants. Proactively reach out to job seekers to gather necessary information. Serve as the first point of contact in the absence of senior staff. Engage in sourcing activities to identify potential job candidates.