Job Information
Adecco US, Inc. Customer Service Rep in Suffolk, Virginia
Adecco is assisting a local warehouse office, recruiting for a Customer Service Rep job in Suffolk, VA . This position is a temp-to hire role.
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience - Apply Now!
Responsibilities for this CSR job includes but is not limited to:
What your day-to-day will look like:
• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess, and resolve problems or issues
• Monitor progress of delivery routes
• Scan haul-away pods and verify stamps
• Process changes or cancellations to delivery order
What you'll need to excel:
At a minimum, you'll need:
• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
It'd be great if you also have:
• High school diploma or equivalent
• 1-year related experience preferably within a call center environment
• Strong customer service skills and the ability to satisfactorily resolve issues
• Solid ability to multitask with exceptional organizational skills
• Ability to thrive under pressure while delivering solutions that exceed customer expectations
What's in this for you?
· Pay rates starting at $ 14-16 per hour
· Schedule: Monday - Saturday 7am-3:30pm (Sunday Closed and one other day during the week to be scheduled for second day off)
· Weekly Pay - you receive a paycheck every week.
· Comprehensive benefits after 1 week - medical, dental, vision, options available
For more information, ask a recruiter today!
Click on "Apply Now" to be considered for this CSR job!
Pay Details: $14.00 to $16.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.