Job Information
Amazon Principal Technical Program Manager, People eXperience and Technology (PXT) Central Science in Sunnyvale, California
Description
PXT Central Science Tech team is seeking a seasoned Principal TPM to:
Define and own the mechanism to engage with the strategic and tactical partners and influence the stakeholders to drive the goal to increase adoption of the current PXT Central Science Tech products.
Define and own the mechanism to manage the stakeholders, the cross-org, cross-team, and cross-product dependencies for the Next Gen products initiative.
Desing mechanisms to drive consistent execution, tracking, reporting, and escalation for STLs and SDMs within the organization.
Own and continually refine the Engineering Quarterly Product Planning + Workback Plan process.
Own the mechanism to manage the cross-product and cross-team dependency across PXTCS products and teams as the org transitions to Domain-based structure.
Own the mechanism to manage Intake requests for the platform and drive consensus across the science goals.
Own the Engineering Quarterly Business Review, the Engineering Operating Plan, and the contributions to the org’s operating plans.
Define and drive the mechanism for prioritization, resource allocation, and tracking.
Amplify impact by educating the L6/L5 TPMS and Engineering SDMs on TPM best practices
Define the mechanism for the PMTs/SDMs to communicate goal status with crisp, accurate, timely updates to leaders which earn trust
Lean in, solve problems, eliminate blockers, and escalate HDTs with excellent, well-written documents.
Key job responsibilities
Collaborate with Economists, Applied Scientists, Engineers, and business line customers across the company to build consensus.
Design mechanisms to drive consistent execution, tracking, reporting and escalation for STLs and SDMs within the organization.
Represent, verbally and in writing, complex decisions, tough trade-offs, and potential solutions clearly to leaders to help them understand the decisions they have to make and what options they have.
Own and deliver QBRs and Operational Plans while influencing organizational priorities, system owners, business, and technology direction.
Manage cross-functional and cross-product communication to ensure all stakeholders are informed and needs aligned.
Recognize when current programs are susceptible to prior failure patterns and actively steer leadership to avoid repeating these failures.
Know when a design or solution requires additional technical guidance (e.g., from senior engineers or subject matter experts).
Demonstrate excellent judgment in driving executive-level escalations.
Deliver solutions that meet Amazon high standards for customer satisfaction, efficiency, stability, extensibility, simplicity, and operational excellence.
Amplify your impact by educating the TPM and engineering communities on program management best practices.
About the team
The People eXperience and Technology (PXT) Central Science Team uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms, process improvements and products, which simultaneously improve Amazon and the lives, wellbeing, and the value of work of Amazonians. We are an interdisciplinary team which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We invest in innovation and rapid prototyping of scientific models, AI/ML technologies and software solutions to accelerate informed, accurate, and reliable decision backed by science and data.
Basic Qualifications
10+ years of technical product or program management experience
Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
Experience working directly with engineering teams
Experience owning/driving vision and execution of ML products
Exceptional written and verbal communication skills, with a demonstrated ability to communicate complex model results to non-technical stakeholders
Proven track record of successfully launching a portfolio of products.
Excellent leadership, communication, and interpersonal skills.
Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities.
Preferred Qualifications
- Strong understanding of machine learning, statistical modeling, and data analytics.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.