FirstBank Jobs

Do you enjoy being a trusted advisor? You have found the right team.

As a Strategy and Shared Services Business Manager within the Client Service & Implementations team, you will serve as a trusted advisor and counterweight to the head of Strategy & Shared Services. Your role will involve unifying shared services with the aim of enhancing our ability to meet business and financial objectives. You will provide support to the Strategy & Shared Services Group Head and Global Business Management Lead, collaborating with client service and implementations leads as well as cross-functional groups. This position offers the opportunity to gain insights into various aspects of the payments business, while contributing to the development of structure, enhancement of operating models, and influencing key decisions.

Job responsibilities:

• Manage end-to-end deliverables producing high quality and insightful materials to support the delivery of key messaging updates, (Business Reviews, Leadership Team Meetings, Exec Presentations, Townhalls, Factpacks)

• Support the group head with managing deliverables related to ad hoc internal team management and senior management business updates

• Coordinate with the Finance teams on mid-year and annual financial planning and monthly forecasting

• Demonstrate ability to create impactful executive level presentations that create a story utilizing data insights

• Coordinate across the organization to report and monitor the health of the business

• Build strong relationships & partner effectively with the business to make process enhancements to optimize business performance

• Report on monthly key objectives and results (OKRs) across the business

Required Qualifications, Skills, and Capabilities:

• Strong sense of ownership; takes full responsibility for end-to-end project execution

• Effectively partner, influence, and communicate with stakeholders across all levels

• Attention to detail and ability to spot mistakes quickly

• Excellent communication skills, both verbal and written, with the ability to listen, question, and articulate complex issues concisely

• Strong technical skills with Advanced Microsoft Office skills (Excel, PitchPRO

Preferred Qualifications, Skills, and Capabilities:

• 5+ years of prior experience in a Business Management or Chief of Staff-type role

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans